Nursing homes › Louisiana › Chateau Living Center
716 Village Road, Kenner, LA 70065 · 5044640604 · 215 certified beds
Per CMS filings, this facility is affiliated with Plantation Management Company, a group operating 16 facilities in 1 states. Group record: average rating 1.7/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $843,169 in federal fines. This facility rates below its group average (1.7/5).
Total nurse staffing: 3.04 (Louisiana median: 3.62). RN hours: 0.11. Weekend total: 2.67. Nursing staff turnover: 48%.
All-time on record: 58 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-01 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2026-05-08 |
| 2026-02-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-03-13 |
| 2025-09-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-10-13 |
| 2025-09-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-10-13 |
| 2025-07-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-09-02 |
| 2025-07-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Health | corrected 2025-09-02 |
| 2025-07-23 | Respond appropriately to all alleged violations. | E | Health | corrected 2025-09-02 |
| 2025-07-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-02 |
| 2025-07-23 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2025-09-02 |
| 2025-07-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-09-02 |
| 2025-07-23 | Post nurse staffing information every day. | B | Health | corrected 2025-09-02 |
| 2025-04-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-05-10 |
| 2025-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-10 |
| 2025-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-05-10 |
| 2025-04-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2025-05-10 |
| 2025-04-10 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2025-05-10 |
| 2025-03-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-04-20 |
| 2025-03-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2025-04-20 |
| 2025-03-13 | Provide appropriate foot care. | E | complaint | corrected 2025-04-20 |
| 2025-03-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2025-04-20 |
| 2025-03-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-04-20 |
| 2025-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-04-20 |
| 2025-01-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-02-03 |
| 2025-01-06 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-02-03 |
| 2024-08-28 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2024-09-27 |
| 2024-08-28 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-09-27 |
| 2024-08-28 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2024-09-27 |
| 2024-07-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-08-26 |
| 2024-07-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2024-08-26 |
| 2024-07-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-08-26 |
| 2024-07-24 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2024-08-26 |
| 2024-07-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-08-26 |
| 2024-07-24 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-08-26 |
| 2024-07-24 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | complaint | corrected 2024-08-26 |
| 2024-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-08-26 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-06 | Fine | $93,873 |
| 2023-09-21 | Fine | $66,099 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HIGHPOINT HEALTHCARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 07/09/2008 |
| DELATTE, KIMBERLY | Corporate Director | Individual | NOT APPLICABLE | since 07/09/2008 |
| QUIRK, GENE | Corporate Director | Individual | NOT APPLICABLE | since 07/09/2008 |
| QUIRK, SCOTT | Corporate Director | Individual | NOT APPLICABLE | since 07/09/2008 |
| HIGHPOINT HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/09/2008 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195184. Corrections: data@carerecords.org.