Nursing homes › Louisiana › Chateau Napoleon Caring, LLC
252 Hwy. 402, Napoleonville, LA 70390 · 9853696011 · 120 certified beds
Per CMS filings, this facility is affiliated with Volare Health, a group operating 16 facilities in 3 states. Group record: average rating 1.7/5, 2 abuse citation icons, 5 facilities on the Special Focus list, $1,414,045 in federal fines. This facility rates below its group average (1.7/5).
Total nurse staffing: 3.16 (Louisiana median: 3.62). RN hours: 0.15. Weekend total: 2.49. Nursing staff turnover: 50%.
All-time on record: 60 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-09 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2026-05-11 |
| 2025-11-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-01-02 |
| 2025-09-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-10-31 |
| 2025-09-24 | Provide routine and 24-hour emergency dental care for each resident. | E | Health | corrected 2025-10-31 |
| 2025-09-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-10-31 |
| 2025-09-24 | Provide appropriate foot care. | D | Health | corrected 2025-10-31 |
| 2025-09-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-10-31 |
| 2025-09-24 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-10-31 |
| 2025-09-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-10-31 |
| 2025-06-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-07-18 |
| 2025-02-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-04-30 |
| 2025-02-25 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | complaint | corrected 2025-04-11 |
| 2025-02-25 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | complaint | corrected 2025-04-11 |
| 2024-12-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-02-07 |
| 2024-12-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-02-07 |
| 2024-12-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-01-17 |
| 2024-12-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-01-17 |
| 2024-12-03 | Provide appropriate foot care. | D | complaint | corrected 2025-01-17 |
| 2024-12-03 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | complaint | corrected 2025-01-17 |
| 2024-12-03 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2025-01-17 |
| 2024-10-02 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2024-11-16 |
| 2024-10-02 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | E | Health | corrected 2024-11-16 |
| 2024-10-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-11-16 |
| 2024-10-02 | Respond appropriately to all alleged violations. | D | Health | corrected 2024-11-16 |
| 2024-10-02 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-11-16 |
| 2024-09-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-10-15 |
| 2024-09-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-15 |
| 2024-02-29 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | complaint | corrected 2024-04-14 |
| 2024-02-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2024-04-14 |
| 2024-02-29 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | complaint | corrected 2024-04-14 |
| 2024-02-29 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | complaint | corrected 2024-04-14 |
| 2024-02-29 | Post nurse staffing information every day. | B | complaint | corrected 2024-04-14 |
| 2023-11-30 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2024-01-10 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LA 10 OPCO HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2022 |
| LA 10 PINNACLE HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2022 |
| LA10 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/25/2023 |
| KNOX, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 07/24/2023 |
| SCHWARTZ, ELIEZER | Corporate Officer | Individual | NOT APPLICABLE | since 08/22/2023 |
| VOLARE HEALTH LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2024 |
| BOURGEOIS, DEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/28/2023 |
| SCHWARTZ, ELIEZER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2022 |
| STEWART, JOEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/14/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195498. Corrections: data@carerecords.org.