Nursing homes › New Jersey › Toms River › Complete Care at Arbors
1750 Route 37 West, Toms River, NJ 08757 · (732) 914-0090 · 120 certified beds
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Open your comparisonCMS overall star rating: this provider 4/5; median among 346 providers with a published value in the same state and provider category: 3.5/5.
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Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates above its group average (3.1/5).
Total nurse staffing: 3.17 (New Jersey median: 3.60). RN hours: 0.58. Weekend total: 2.77. Nursing staff turnover: 50%.
In the downloaded CMS dataset: 22 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-27 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-05-21 |
| 2025-03-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-05-21 |
| 2025-03-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-21 |
| 2025-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-05-21 |
| 2025-03-27 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-05-21 |
| 2025-03-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-05-21 |
| 2025-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-05-21 |
| 2025-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-05-21 |
| 2024-05-17 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-06-28 |
| 2024-05-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-06-28 |
| 2024-05-17 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-06-28 |
| 2024-05-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-06-28 |
| 2024-05-17 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-06-28 |
| 2024-05-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-06-28 |
| 2024-05-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-06-28 |
| 2024-05-17 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2024-06-28 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NJ OC HOLDCO OPCO II LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2019 |
| EEF CAPITAL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 09/01/2019 |
| NJ OC MEZZCO OPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 09/01/2019 |
| PEACE CAPITAL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 09/01/2019 |
| SCHLAFF, BENNY | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2019 |
| SCHLAFF, NACHUM | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2019 |
| HOCH, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/01/2019 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/01/2019 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2019 |
| HOCH, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2019 |
| ISSA, MOUSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2019 |
| MERCADO, WANDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2019 |
| PATEL, AKSHAY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2019 |
| SHAPIRO, MENACHEM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/03/2023 |
How to cite this page: CareRecords, “Complete Care at Arbors — compliance, penalty and ownership record” (CCN 315333), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-arbors-toms-river-nj/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315333. Corrections: data@carerecords.org.