Nursing homes › Pennsylvania › Complete Care at Berkshire LLC
5501 Perkiomen Avenue, Reading, PA 19606 · 6107790600 · 130 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates above its group average (3.1/5).
Total nurse staffing: 3.32 (Pennsylvania median: 3.63). RN hours: 0.56. Weekend total: 3.15. Nursing staff turnover: 39%.
All-time on record: 11 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2026-05-19 |
| 2026-04-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-05-20 |
| 2026-03-20 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-04-17 |
| 2025-11-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-01-06 |
| 2025-11-20 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-01-06 |
| 2025-11-20 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-01-06 |
| 2024-11-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-12-09 |
| 2023-12-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-02-13 |
| 2023-12-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-02-13 |
| 2023-12-15 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-02-13 |
| 2023-12-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-02-13 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-25 | Fine | $13,070 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC PA OPCOS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/01/2021 |
| PC WTA OPCO HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 395938. Corrections: data@carerecords.org.