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Nursing homes › New Jersey › Complete Care at Harborage LLC

Complete Care at Harborage LLC

7600 River Rd, North Bergen, NJ 07047 · (201) 854-5400 · 247 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in NJ

CMS overall star rating: this provider 2/5; median among 346 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Complete Care at Harborage LLC

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 40.2%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at COMPLETE CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).

See all 85 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.48 (New Jersey median: 3.60). RN hours: 0.77. Weekend total: 3.06. Nursing staff turnover: 40%.

Inspection deficiencies

In the downloaded CMS dataset: 47 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-18Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. JcomplaintPast Non-Compliance
2026-05-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2026-06-18
2026-05-18Respond appropriately to all alleged violations. Ecomplaintcorrected 2026-06-18
2026-05-01Develop and implement policies and procedures to prevent abuse, neglect, and theft. EHealthcorrected 2026-05-19
2026-05-01Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. EHealthcorrected 2026-05-19
2026-05-01Observe each nurse aide's job performance and give regular training. EHealthcorrected 2026-05-19
2026-05-01Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2026-05-19
2026-05-01Ensure medication error rates are not 5 percent or greater. Ecomplaintcorrected 2026-05-19
2026-05-01Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-05-19
2026-05-01Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. EHealthcorrected 2026-06-10
2026-05-01Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2026-05-19
2026-05-01Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-05-19
2026-05-01Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2026-05-19
2026-05-01Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2026-05-19
2026-05-01Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. DHealthcorrected 2026-05-19
2026-05-01Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. DHealthcorrected 2026-05-19
2026-05-01Ensure each resident receives an accurate assessment. DHealthcorrected 2026-05-19
2026-05-01Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-05-19
2026-05-01Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2026-05-19
2026-05-01Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2026-05-19
2026-05-01Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2026-05-19
2026-05-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-05-19
2026-05-01Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2026-05-19
2026-05-01Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-05-19
2026-05-01Post nurse staffing information every day. DHealthcorrected 2026-05-19
2026-05-01Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2026-05-19
2026-05-01Dispose of garbage and refuse properly. DHealthcorrected 2026-05-19
2026-05-01Provide and implement an infection prevention and control program. DHealthcorrected 2026-05-19
2024-12-06Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2025-01-30
2024-12-06Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-12-26
2024-12-06Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-12-26
2024-12-06Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-12-26
2024-12-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-01-30
2024-12-06Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-01-28
2024-01-08Provide and implement an infection prevention and control program. KHealthcorrected 2024-01-30
2024-01-08Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2024-01-30
2023-04-26Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2023-06-16
2023-04-26Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2023-06-16
2023-04-26Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2023-06-16
2023-04-26Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-06-16

Federal penalties

DateTypeAmount
2026-05-01Fine$27,378

Ownership & control records (CMS filings)

NameRoleType%Since
PC HMH OPCO HOLDNGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 03/16/2023
PC HMH HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 03/16/2023
ELSEBAI, KARINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
LIFSCHUTZ, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/20/2024
SCHWARTZ, HERSHELOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
WEISSMAN, SIMCHAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2024

Compare nearby (Hudson County)

How to cite this page: CareRecords, “Complete Care at Harborage LLC — compliance, penalty and ownership record” (CCN 315307), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-harborage-llc-north-bergen-nj/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315307. Corrections: data@carerecords.org.