Nursing homes › Pennsylvania › Complete Care at Harston Hall LLC
350 Haws Lane, Flourtown, PA 19031 · (215) 233-0700 · 120 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.47 (Pennsylvania median: 3.63). RN hours: 0.47. Weekend total: 3.22. Nursing staff turnover: 51%.
All-time on record: 66 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-23 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Provide or obtain dental services for each resident. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-06-11 |
| 2026-04-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-06-11 |
| 2026-01-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-03-06 |
| 2025-10-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | Deficient, Provider has no plan of correction |
| 2025-09-17 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-10-10 |
| 2025-09-17 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-10-10 |
| 2025-04-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-06-23 |
| 2025-04-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Observe each nurse aide's job performance and give regular training. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-06-23 |
| 2025-04-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2025-06-23 |
| 2025-04-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-06-23 |
| 2025-04-25 | Keep all essential equipment working safely. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2025-06-23 |
| 2025-04-25 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | complaint | corrected 2025-06-23 |
| 2025-01-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-10 |
| 2024-11-05 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | complaint | corrected 2024-11-24 |
| 2024-08-15 | Protect each resident from the wrongful use of the resident's belongings or money. | K | complaint | corrected 2024-08-01 |
| 2024-08-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J | complaint | corrected 2024-08-01 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-21 | Fine | $8,556 |
| 2024-06-21 | Fine | $8,557 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC PA OPCOS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/01/2021 |
| PC WTA OPCO HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 05/01/2021 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2021 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2021 |
| AUGE, JASON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| LEVY, JOSHUA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| SCHWARTZ, HERSHEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| SHAND, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| WILLIAMS, CAMERON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
How to cite this page: CareRecords, “Complete Care at Harston Hall LLC — compliance, penalty and ownership record” (CCN 395791), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/complete-care-at-harston-hall-llc-flourtown-pa/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 395791. Corrections: data@carerecords.org.