Nursing homes › Connecticut › Complete Care at Kimberly Hall North
1 Emerson Dr, Windsor, CT 06095 · (860) 688-6443 · 150 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 1/5; median among 190 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.16 (Connecticut median: 3.71). RN hours: 0.55. Weekend total: 2.90. Nursing staff turnover: 32%.
In the downloaded CMS dataset: 41 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2026-06-08 |
| 2026-05-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-08 |
| 2026-05-05 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-06-08 |
| 2026-05-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-06-08 |
| 2026-05-05 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2026-06-08 |
| 2026-04-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | Past Non-Compliance |
| 2026-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-05-15 |
| 2025-07-29 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-09-05 |
| 2025-07-29 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-09-05 |
| 2025-06-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-07 |
| 2025-06-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-07 |
| 2025-02-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-01-30 |
| 2024-12-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-02-03 |
| 2024-09-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-10-28 |
| 2024-09-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-10-28 |
| 2024-09-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | B | Health | corrected 2024-10-28 |
| 2024-05-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-04-19 |
| 2024-05-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-06-19 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-10 | Fine | $13,065 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC GEN CT OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 11/15/2022 |
| PC GEN CT OPCO TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| PC GEN CT TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| DES CAPITAL LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/15/2022 |
| JRK INVESTMENTS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/15/2022 |
| KLUGMAN, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 11/15/2022 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 11/15/2022 |
| STERNBUCH, DANIEL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 11/15/2022 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/15/2022 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 11/15/2022 |
| BROWN, NATALIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2024 |
| GALLAGHER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/15/2022 |
| HOCH, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/15/2022 |
| LAGANA, KRISTIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/15/2022 |
| TETREAULT, MARNIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/15/2022 |
How to cite this page: CareRecords, “Complete Care at Kimberly Hall North — compliance, penalty and ownership record” (CCN 075279), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-kimberly-hall-north-windsor-ct/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075279. Corrections: data@carerecords.org.