Nursing homes › Illinois › Complete Care at Margate Park
4920 North Kenmore, Chicago, IL 60640 · 7737692700 · 310 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.01 (Illinois median: 3.29). RN hours: 0.45. Weekend total: 2.70. Nursing staff turnover: 47%.
All-time on record: 100 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-15 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2026-06-12 |
| 2026-05-15 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-06-12 |
| 2026-05-15 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-06-12 |
| 2026-04-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-04-27 |
| 2026-04-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-04-27 |
| 2026-02-27 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2026-03-20 |
| 2026-02-27 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-03-20 |
| 2026-02-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2026-03-20 |
| 2026-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-03-20 |
| 2026-02-27 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2026-03-20 |
| 2026-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-20 |
| 2026-02-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2026-03-20 |
| 2026-02-27 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2026-03-20 |
| 2025-11-20 | Dispose of garbage and refuse properly. | E | complaint | corrected 2025-12-18 |
| 2025-11-20 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2025-12-18 |
| 2025-11-20 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-12-18 |
| 2025-11-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-12-18 |
| 2025-09-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-10-15 |
| 2025-09-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-10-15 |
| 2025-09-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-10-15 |
| 2025-09-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-10-15 |
| 2025-08-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-09-08 |
| 2025-08-06 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | G | complaint | corrected 2025-09-08 |
| 2025-07-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-06 |
| 2025-07-18 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | G | complaint | corrected 2025-09-08 |
| 2025-07-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-09-08 |
| 2025-07-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-09-08 |
| 2025-06-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-07-03 |
| 2025-04-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-05-01 |
| 2025-04-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-01 |
| 2025-04-03 | Post nurse staffing information every day. | F | Health | corrected 2025-04-17 |
| 2025-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-04-17 |
| 2025-04-03 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2025-04-17 |
| 2025-04-03 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2025-04-17 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-23 | Fine | $19,115 |
| 2025-07-18 | Fine | $95,060 |
| 2025-07-18 | Payment Denial | 49 days payment denial |
| 2024-11-21 | Fine | $22,918 |
| 2023-11-19 | Fine | $8,336 |
| 2023-09-15 | Fine | $10,258 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NJ CHICAGO OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/29/2021 |
| SILVERBERG, NISANEL | 5% Or Greater Indirect Ownership Interest | Individual | 50% | since 06/29/2021 |
| SILVERBERG, NISANEL | Corporate Officer | Individual | NOT APPLICABLE | since 06/29/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145881. Corrections: data@carerecords.org.