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Complete Care at Margate Park

4920 North Kenmore, Chicago, IL 60640 · (773) 769-2700 · 310 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★☆☆ 3/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in IL

CMS overall star rating: this provider 1/5; median among 661 providers with a published value in the same state and provider category: 2/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Complete Care at Margate Park

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 47.4%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at COMPLETE CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).

See all 85 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.01 (Illinois median: 3.29). RN hours: 0.45. Weekend total: 2.70. Nursing staff turnover: 47%.

Inspection deficiencies

In the downloaded CMS dataset: 100 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-14Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2026-07-03
2026-05-15Give the resident's representative the ability to exercise the resident's rights. Dcomplaintcorrected 2026-06-12
2026-05-15Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2026-06-12
2026-05-15Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-06-12
2026-04-13Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-04-27
2026-04-13Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-04-27
2026-02-27Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. FHealthcorrected 2026-03-20
2026-02-27Provide and implement an infection prevention and control program. FHealthcorrected 2026-03-20
2026-02-27Provide appropriate pressure ulcer care and prevent new ulcers from developing. EHealthcorrected 2026-03-20
2026-02-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2026-03-20
2026-02-27Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. EHealthcorrected 2026-03-20
2026-02-27Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-03-20
2026-02-27Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2026-03-20
2026-02-27PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2026-03-20
2026-02-27Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-03-20
2026-02-27Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-03-20
2026-02-27Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2026-03-20
2026-02-27Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. DHealthcorrected 2026-03-20
2026-02-27Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2026-03-20
2026-02-27Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2026-03-20
2025-11-20Dispose of garbage and refuse properly. Ecomplaintcorrected 2025-12-18
2025-11-20Allow residents to self-administer drugs if determined clinically appropriate. Dcomplaintcorrected 2025-12-18
2025-11-20Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2025-12-18
2025-11-20Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-18
2025-09-23Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-10-15
2025-09-23Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-10-15
2025-09-23Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-10-15
2025-09-23Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-10-15
2025-08-06Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-09-08
2025-08-06Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Gcomplaintcorrected 2025-09-08
2025-07-21Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-08-06
2025-07-18Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Gcomplaintcorrected 2025-09-08
2025-07-18Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-09-08
2025-07-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-09-08
2025-06-20Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-07-03
2025-04-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-05-01
2025-04-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-05-01
2025-04-03Post nurse staffing information every day. FHealthcorrected 2025-04-17
2025-04-03Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-04-17
2025-04-03Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2025-04-17

Federal penalties

DateTypeAmount
2025-09-23Fine$12,425
2025-07-18Fine$95,060
2025-07-18Payment Denial27 days payment denial
2024-11-21Fine$22,918
2023-11-19Fine$8,336
2023-09-15Fine$10,258

Ownership & control records (CMS filings)

NameRoleType%Since
NJ CHICAGO OPCO HOLDCO LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/29/2021
PC CHICAGO TOPCO LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2025
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2025
LEVOVITZ, YITZCHOK5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/01/2025
DES CAPITAL LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 12/01/2025
JRK INVESTMENTS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 12/01/2025
KLUGMAN, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 12/01/2025
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 12/01/2025
STERNBUCH, DANIELIndirect Ownership InterestIndividualNOT APPLICABLEsince 12/01/2025
LEVOVITZ, YITZCHOKManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/01/2025
STEIN, SHALOMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/01/2025
STEIN, SHALOMCorporate DirectorIndividualNOT APPLICABLEsince 12/01/2025
AL-KOUBAYTARI, MAHEROperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2025
LEE, NAISHAOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/22/2025
LELIS, LAURAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/12/2026
LEVOVITZ, YITZCHOKOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2025
STERNBUCH, DANIELOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2025

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How to cite this page: CareRecords, “Complete Care at Margate Park — compliance, penalty and ownership record” (CCN 145881), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-margate-park-chicago-il/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145881. Corrections: data@carerecords.org.