Nursing homes › New Jersey › Complete Care at Prospect Heights LLC
336 Prospect Ave, Hackensack, NJ 07601 · 2016781800 · 196 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.09 (New Jersey median: 3.60). RN hours: 0.86. Weekend total: 2.61. Nursing staff turnover: 46%.
All-time on record: 33 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-02-02 |
| 2026-01-29 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2026-02-02 |
| 2026-01-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-02-02 |
| 2026-01-29 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-02-02 |
| 2026-01-29 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2026-02-02 |
| 2026-01-29 | Post nurse staffing information every day. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-02-02 |
| 2026-01-29 | Keep all essential equipment working safely. | D | Health | corrected 2026-02-02 |
| 2025-03-05 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-03-06 |
| 2025-02-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-02-12 |
| 2024-09-27 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-11-07 |
| 2024-09-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-11-07 |
| 2024-09-27 | Post nurse staffing information every day. | C | Health | corrected 2024-11-07 |
| 2024-04-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | G | complaint | corrected 2024-05-08 |
| 2024-04-16 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2024-05-08 |
| 2024-04-16 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-05-08 |
| 2024-04-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2024-05-08 |
| 2024-04-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2024-05-08 |
| 2024-02-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-12-11 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-16 | Fine | $25,300 |
| 2024-02-20 | Fine | $3,798 |
| 2024-02-15 | Fine | $15,646 |
| 2024-02-12 | Fine | $3,418 |
| 2024-01-22 | Fine | $7,976 |
| 2023-12-18 | Fine | $3,174 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC HMH HOLDINGS 2 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 09/28/2023 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 09/28/2023 |
| DES CAPITAL LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2023 |
| JRK INVESTMENTS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2023 |
| KLUGMAN, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/28/2023 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/28/2023 |
| STERNBUCH, DANIEL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/28/2023 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/28/2023 |
| ELSEBAI, KARINA | Corporate Director | Individual | NOT APPLICABLE | since 09/28/2023 |
| MINA, JOSEPH | Corporate Director | Individual | NOT APPLICABLE | since 11/18/2024 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 09/28/2023 |
| ASPRIL, VILMA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/21/2024 |
| CLEMOR, RJ | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/07/2024 |
| ELSEBAI, KARINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/28/2023 |
| MINA, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/18/2024 |
| SCHWARTZ, HERSHEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/28/2023 |
| SOWMA, NIKITA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/10/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315460. Corrections: data@carerecords.org.