Nursing homes › New Jersey › Complete Care at Regent LLC
50 Polifly Road, Hackensack, NJ 07601 · 2016461166 · 180 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.30 (New Jersey median: 3.60). RN hours: 0.61. Weekend total: 3.03. Nursing staff turnover: 35%.
All-time on record: 25 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-02-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-02-21 |
| 2025-02-03 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Health | corrected 2025-02-21 |
| 2025-02-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-02-24 |
| 2025-02-03 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-03-10 |
| 2025-02-03 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2025-03-10 |
| 2025-02-03 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-02-24 |
| 2025-02-03 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-02-21 |
| 2025-02-03 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-02-24 |
| 2025-02-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-02-21 |
| 2025-02-03 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-03-10 |
| 2025-02-03 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-03-10 |
| 2025-02-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-02-21 |
| 2025-02-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-02-21 |
| 2025-02-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2025-02-24 |
| 2025-02-03 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | complaint | corrected 2025-02-24 |
| 2025-02-03 | Post nurse staffing information every day. | D | Health | corrected 2025-02-21 |
| 2025-02-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-02-24 |
| 2023-10-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-11-03 |
| 2023-10-02 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2023-11-03 |
| 2023-10-02 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2023-11-03 |
| 2023-10-02 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-11-03 |
| 2023-10-02 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-11-03 |
| 2023-10-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-11-03 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/16/2023 |
| PC HMH HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/16/2023 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/16/2023 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/16/2023 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/16/2023 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 03/16/2023 |
| ELSEBAI, KARINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/16/2023 |
| GOTTESMAN, MOSHE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/28/2023 |
| KARIM, KARIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/06/2023 |
| ZACKAI, RAANAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315295. Corrections: data@carerecords.org.