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Nursing homesNew Jersey › Complete Care at Shrewsbury LLC

Complete Care at Shrewsbury LLC

89 Avenue at the Common, Shrewsbury, NJ 07702 · 7326765800 · 140 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).

See all 85 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.72 (New Jersey median: 3.60). RN hours: 0.49. Weekend total: 3.56. Nursing staff turnover: 47%.

Inspection deficiencies

All-time on record: 30 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-25Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2025-10-25
2025-09-25Ensure each resident receives an accurate assessment. EHealthcorrected 2025-10-25
2025-09-25Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-10-25
2025-09-25Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2025-10-25
2025-09-25Assess the resident when there is a significant change in condition DHealthcorrected 2025-10-25
2025-09-25Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-10-25
2025-09-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-10-25
2025-09-25Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-10-25
2025-09-25Provide medically-related social services to help each resident achieve the highest possible quality of life. DHealthcorrected 2025-10-25
2025-09-25Provide and implement an infection prevention and control program. DHealthcorrected 2025-10-25
2025-09-25Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2025-10-25
2025-01-16Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Dcomplaintcorrected 2025-02-22
2024-07-23Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Dcomplaintcorrected 2024-08-09
2024-05-30Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Jcomplaintcorrected 2024-07-02
2024-05-30Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Ecomplaintcorrected 2024-07-02
2024-05-30Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Ecomplaintcorrected 2024-07-02
2024-05-30Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-07-02
2024-05-30Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-07-02
2024-05-30Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Dcomplaintcorrected 2024-07-02
2024-05-30Ensure each resident receives an accurate assessment. Dcomplaintcorrected 2024-07-02
2024-05-30Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Dcomplaintcorrected 2024-07-02
2024-05-30Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2024-07-02
2024-05-30Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Dcomplaintcorrected 2024-07-02
2024-05-30Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Dcomplaintcorrected 2024-07-02
2024-05-30Provide and implement an infection prevention and control program. Dcomplaintcorrected 2024-07-19

Federal penalties

DateTypeAmount
2024-05-30Fine$53,780

Ownership & control records (CMS filings)

NameRoleType%Since
PC HMH OPCO HOLDNGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 03/16/2023
PC HMH HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 03/16/2023
HOCH, ROBERTManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 03/16/2023
GIBBS, JASONOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
HOCH, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
JUREWICZ, STEPHENOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
MERCADO, WANDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023
SABELLA, SABRINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/16/2023

Compare nearby (Monmouth County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315136. Corrections: data@carerecords.org.