Nursing homes › Wisconsin › Complete Care at Southpointe
4500 W. Loomis Rd., Greenfield, WI 53220 · (414) 325-5300 · 174 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 321 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.70 (Wisconsin median: 4.02). RN hours: 0.71. Weekend total: 3.36. Nursing staff turnover: 47%.
In the downloaded CMS dataset: 17 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-04-05 |
| 2026-03-12 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2026-04-05 |
| 2026-03-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | complaint | corrected 2026-04-05 |
| 2026-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-05 |
| 2026-03-12 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Health | corrected 2026-04-05 |
| 2026-03-12 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2026-04-05 |
| 2026-03-12 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Health | corrected 2026-04-05 |
| 2024-10-17 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-11-06 |
| 2024-10-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-18 |
| 2023-08-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | complaint | corrected 2023-09-13 |
| 2023-08-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-09-13 |
| 2023-08-17 | Provide enough food/fluids to maintain a resident's health. | G | complaint | corrected 2023-09-13 |
| 2023-08-17 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-09-13 |
| 2023-08-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-09-13 |
| 2023-08-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-09-13 |
| 2023-08-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2023-09-13 |
| 2023-08-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Health | corrected 2023-09-13 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC SWI HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/01/2022 |
| PC SWI TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 06/01/2022 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 06/01/2022 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 06/01/2022 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2022 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2022 |
| BIELINSKI, RENEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2025 |
| HELLMAN, YOSEF | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| KASOMBO, ESTHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2022 |
| PATEL, SURENDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/07/2024 |
| RIEBER, REBECCA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/25/2022 |
| STERNBUCH, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
How to cite this page: CareRecords, “Complete Care at Southpointe — compliance, penalty and ownership record” (CCN 525604), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-southpointe-greenfield-wi/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525604. Corrections: data@carerecords.org.