Nursing homes › Illinois › Complete Care at the Boulevard
5905 West Washington, Chicago, IL 60644 · 7732617074 · 156 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 2.97 (Illinois median: 3.29). RN hours: 0.39. Weekend total: 2.60. Nursing staff turnover: 53%.
All-time on record: 84 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-16 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-05-17 |
| 2026-05-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-05-16 |
| 2026-05-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-05-16 |
| 2026-03-29 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | complaint | corrected 2026-03-30 |
| 2026-03-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-03-30 |
| 2026-03-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-04-01 |
| 2025-09-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-10-13 |
| 2025-07-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-08 |
| 2025-03-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2025-03-25 |
| 2025-02-07 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2025-02-28 |
| 2025-02-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-02-28 |
| 2025-02-07 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Health | corrected 2025-02-28 |
| 2025-02-07 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2025-02-28 |
| 2025-02-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-02-28 |
| 2025-02-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-02-28 |
| 2025-02-07 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2025-02-28 |
| 2025-02-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Health | corrected 2025-02-28 |
| 2025-02-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-02-28 |
| 2024-12-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-08 |
| 2024-12-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-01-03 |
| 2024-12-09 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | complaint | corrected 2025-01-03 |
| 2024-12-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-01-04 |
| 2024-12-09 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-01-03 |
| 2024-12-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-01-04 |
| 2024-10-25 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | complaint | corrected 2024-11-05 |
| 2024-10-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-10-30 |
| 2024-08-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-09-20 |
| 2024-03-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2024-04-19 |
| 2024-03-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-04-19 |
| 2024-03-22 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-04-19 |
| 2024-03-22 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Health | corrected 2024-04-19 |
| 2024-03-22 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-04-19 |
| 2024-03-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-04-19 |
| 2024-03-22 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-04-19 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-25 | Fine | $30,167 |
| 2025-02-07 | Fine | $21,271 |
| 2024-12-09 | Fine | $103,732 |
| 2024-12-09 | Payment Denial | 6 days payment denial |
| 2024-10-07 | Payment Denial | 4 days payment denial |
| 2024-02-29 | Fine | $87,850 |
| 2024-02-29 | Payment Denial | 27 days payment denial |
| 2023-11-28 | Fine | $57,042 |
| 2023-11-28 | Payment Denial | 45 days payment denial |
| 2023-08-06 | Fine | $78,519 |
| 2023-08-06 | Payment Denial | 9 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NJ CHICAGO OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/29/2021 |
| SILVERBERG, NISANEL | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 06/29/2021 |
| SILVERBERG, NISANEL | 5% Or Greater Indirect Ownership Interest | Individual | 50% | since 06/29/2021 |
| SILVERBERG, NISANEL | Corporate Officer | Individual | NOT APPLICABLE | since 06/29/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145885. Corrections: data@carerecords.org.