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Nursing homes › New Jersey › Complete Care at West Caldwell LLC

Complete Care at West Caldwell LLC

165 Fairfield Ave, West Caldwell, NJ 07006 · (973) 226-1100 · 180 certified beds

Overall★★★★☆ 4/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★★ 5/5

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Same-type reference in NJ

CMS overall star rating: this provider 4/5; median among 346 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Complete Care at West Caldwell LLC

  • The published staff-turnover figure is 51.7%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at COMPLETE CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates above its group average (3.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.44 (New Jersey median: 3.60). RN hours: 0.44. Weekend total: 3.14. Nursing staff turnover: 52%.

Inspection deficiencies

In the downloaded CMS dataset: 9 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-11-26Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-12-18
2025-03-21Administer the facility in a manner that enables it to use its resources effectively and efficiently. FHealthcorrected 2025-04-10
2025-03-21Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. FHealthcorrected 2025-04-10
2025-03-21Provide safe, appropriate dialysis care/services for a resident who requires such services. Ecomplaintcorrected 2025-04-10
2025-03-21Ensure each resident receives an accurate assessment. DHealthcorrected 2025-04-10
2025-03-21Provide safe, appropriate pain management for a resident who requires such services. DHealthcorrected 2025-04-10
2025-03-21Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2025-04-10

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
PC HMH OPCO HOLDINGS 2 LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 11/03/2023
PC HMH HOLDINGS 2 LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/03/2023
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/03/2023
DES CAPITAL LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/03/2023
JRK INVESTMENTS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/03/2023
PEACE CAPITAL HOLDINGS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/03/2023
KLUGMAN, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 11/03/2023
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 11/03/2023
STERNBUCH, DANIELIndirect Ownership InterestIndividualNOT APPLICABLEsince 11/03/2023
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 11/03/2023
GUGLIELMO, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/03/2023

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How to cite this page: CareRecords, “Complete Care at West Caldwell LLC — compliance, penalty and ownership record” (CCN 315247), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-west-caldwell-llc-west-caldwell-nj/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315247. Corrections: data@carerecords.org.