Nursing homes › New Hampshire › Covenant Living of Keene
100 Wyman Rd, Keene, NH 03431 · 6033523235 · 20 certified beds
Per CMS filings, this facility is affiliated with Covenant Living, a group operating 15 facilities in 10 states. Group record: average rating 4.4/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $71,683 in federal fines. This facility rates above its group average (4.4/5).
Total nurse staffing: 5.32 (New Hampshire median: 3.65). RN hours: 1.82. Weekend total: 4.52. Nursing staff turnover: 47%.
All-time on record: 11 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-25 | Implement a program that monitors antibiotic use. | E | Health | corrected 2025-07-10 |
| 2025-06-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-07-09 |
| 2025-06-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Health | corrected 2025-07-11 |
| 2024-06-11 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-06-27 |
| 2024-06-11 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2024-06-28 |
| 2023-04-20 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2023-05-17 |
| 2023-04-20 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2023-05-10 |
| 2023-04-20 | Provide training in compliance and ethics. | E | Health | corrected 2023-05-20 |
| 2023-04-20 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2023-06-20 |
| 2023-04-20 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-06-23 |
| 2023-04-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-05-16 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUETTNER, KATHY | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2020 |
| CHRISTENSEN, PAMELA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2021 |
| HOFFMAN, JANET | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2021 |
| KINCANNON, KURT | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2018 |
| MARTIN, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2018 |
| MEANS, JENNIFER | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2021 |
| PETERSON, LOANN | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2020 |
| REPPE, DIXIE | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2020 |
| SLECHTA, TODD | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2022 |
| VANOVER, ANDREW | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2021 |
| CREANEY, JANET | Corporate Officer | Individual | NOT APPLICABLE | since 07/24/2020 |
| CUNLIFFE, TERRI | Corporate Officer | Individual | NOT APPLICABLE | since 05/22/2015 |
| FLEWELLEN, LORENE | Corporate Officer | Individual | NOT APPLICABLE | since 04/29/2022 |
| JUSTIE, JEANNIE | Corporate Officer | Individual | NOT APPLICABLE | since 09/20/2020 |
| MANLOVE, MATT | Corporate Officer | Individual | NOT APPLICABLE | since 07/24/2020 |
| COVENANT LIVING COMMUNITIES & SERVICES | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/08/2022 |
| CUNLIFFE, TERRI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/22/2015 |
| JUSTIE, JEANNIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/20/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305103. Corrections: data@carerecords.org.