Nursing homes › North Carolina › Crestview Health & Rehabilitation
752 E Center Avenue, Mooresville, NC 28115 · (704) 800-0570 · 131 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 415 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.11 (North Carolina median: 3.53). RN hours: 0.36. Weekend total: 2.77. Nursing staff turnover: 82%.
In the downloaded CMS dataset: 52 deficiency citations, including 8 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-11 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-09-13 |
| 2025-09-11 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-09-13 |
| 2025-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-13 |
| 2025-09-11 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-09-13 |
| 2025-09-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-09-13 |
| 2025-07-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-05-31 |
| 2025-07-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-09-11 |
| 2025-07-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-09-11 |
| 2024-07-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-08-13 |
| 2024-07-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-08-13 |
| 2024-06-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | Health | corrected 2024-07-22 |
| 2024-06-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-08-13 |
| 2024-06-13 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Health | corrected 2024-07-22 |
| 2024-06-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-07-22 |
| 2024-06-13 | Provide safe, appropriate pain management for a resident who requires such services. | J | Health | corrected 2024-07-22 |
| 2024-06-13 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | G | complaint | corrected 2024-07-22 |
| 2024-06-13 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | F | Health | corrected 2024-07-22 |
| 2024-06-13 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-07-22 |
| 2024-06-13 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-07-22 |
| 2024-06-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-07-22 |
| 2024-06-13 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-07-22 |
| 2024-06-13 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-07-22 |
| 2024-06-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-08-13 |
| 2024-06-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-07-22 |
| 2024-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-07-22 |
| 2024-06-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-07-22 |
| 2024-06-13 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-07-22 |
| 2024-06-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-07-22 |
| 2023-02-08 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | K | Health | corrected 2023-03-10 |
| 2023-02-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K | Health | corrected 2023-03-10 |
| 2023-02-08 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K | Health | corrected 2023-03-10 |
| 2023-02-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-03-10 |
| 2023-02-08 | Dispose of garbage and refuse properly. | F | Health | corrected 2023-03-10 |
| 2023-02-08 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2023-03-10 |
| Date | Type | Amount |
|---|---|---|
| 2025-07-11 | Fine | $4,833 |
| 2025-07-11 | Fine | $4,833 |
| 2025-07-11 | Fine | $15,015 |
| 2025-07-11 | Payment Denial | 35 days payment denial |
| 2024-06-13 | Fine | $119,327 |
| 2024-06-13 | Payment Denial | 40 days payment denial |
No detailed ownership records on file.
How to cite this page: CareRecords, “Crestview Health & Rehabilitation — compliance, penalty and ownership record” (CCN 345179), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/crestview-health-rehabilitation-mooresville-nc/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345179. Corrections: data@carerecords.org.