Nursing homes › Arizona › Desert Cove Nursing Center
1750 West Frye Road, Chandler, AZ 85224 · 4808990641 · 120 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.81 (Arizona median: 3.76). RN hours: 0.69. Weekend total: 3.16. Nursing staff turnover: 50%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-04-16 |
| 2025-12-18 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-03-05 |
| 2025-12-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-03-05 |
| 2025-12-18 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-03-05 |
| 2025-11-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-11-20 |
| 2025-11-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-11-20 |
| 2025-11-19 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Post nurse staffing information every day. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-11-20 |
| 2025-11-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-11-20 |
| 2025-09-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-09-30 |
| 2025-09-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-09-30 |
| 2025-07-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-18 |
| 2025-04-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2025-05-31 |
| 2025-01-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-22 |
| 2024-11-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-09 |
| 2024-02-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-04-18 |
| 2024-02-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-04-18 |
| 2024-02-09 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-04-15 |
| 2024-02-09 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2024-04-18 |
| 2024-02-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-04-18 |
| 2024-02-09 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-04-18 |
| 2024-02-09 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-04-18 |
| 2024-02-09 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-04-15 |
| 2024-02-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-04-18 |
| 2023-07-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2023-09-13 |
| 2023-07-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2023-09-13 |
| 2023-07-28 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2023-09-13 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/1993 |
| BUTNER, NANCY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/16/2018 |
| JOHNSON, BRANDON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/15/2025 |
| PINA, JAYELEEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/21/2026 |
| FRANCO, MARK | Corporate Director | Individual | NOT APPLICABLE | since 09/12/2025 |
| SMITH, FRANK | Corporate Director | Individual | NOT APPLICABLE | since 06/19/2025 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| CHANDLER UNITED MEDICAL INVESTORS LIMITED PARTNERSHIP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/1988 |
| DEVELOPERS INVESTMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/31/1992 |
| LIFE CARE AFFILIATES II | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/1993 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/1988 |
| BUTNER, NANCY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/16/2018 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| JOHNSON, BRANDON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/15/2025 |
| KANE, RONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/14/2019 |
| PINA, JAYELEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/21/2026 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035095. Corrections: data@carerecords.org.