Nursing homes › Arizona › Phoenix › Desert Terrace Healthcare Center
2509 North 24th Street, Phoenix, AZ 85008 · (602) 273-1347 · 108 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 139 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.35 (Arizona median: 3.76). RN hours: 0.54. Weekend total: 2.96. Nursing staff turnover: 55%.
In the downloaded CMS dataset: 24 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-04-09 | Employ staff that are licensed, certified, or registered in accordance with state laws. | D | complaint | corrected 2026-05-05 |
| 2026-01-22 | Honor the resident's right to manage his or her financial affairs. | D | complaint | corrected 2026-03-08 |
| 2026-01-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-03-08 |
| 2026-01-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-08 |
| 2026-01-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2026-03-08 |
| 2025-12-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-12-05 |
| 2025-09-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-11-10 |
| 2025-01-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-03-10 |
| 2024-10-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-11-24 |
| 2024-07-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-08-16 |
| 2024-01-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-03-06 |
| 2023-10-20 | Ensure the activities program is directed by a qualified professional. | D | Health | corrected 2023-11-27 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/25/2006 |
| EATON, ALEX | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/19/2025 |
| HASAN, OMAIR | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/30/2020 |
| PETERSON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2019 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 09/25/2006 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| EATON, ALEX | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/19/2025 |
| HASAN, OMAIR | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/30/2020 |
How to cite this page: CareRecords, “Desert Terrace Healthcare Center — compliance, penalty and ownership record” (CCN 035014), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/desert-terrace-healthcare-center-phoenix-az/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035014. Corrections: data@carerecords.org.