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Nursing homesNew Hampshire › Elm Wood Center at Claremont

Elm Wood Center at Claremont

290 Hanover Street, Claremont, NH 03743 · 6035422606 · 68 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.18 (New Hampshire median: 3.65). RN hours: 0.71. Weekend total: 2.85. Nursing staff turnover: 51%.

Inspection deficiencies

All-time on record: 29 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-11Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. DcomplaintPast Non-Compliance
2025-08-01Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2025-09-10
2025-08-01PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2025-09-10
2025-08-01Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. DHealthcorrected 2025-09-10
2025-08-01Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. DHealthcorrected 2025-09-10
2025-08-01Provide and implement an infection prevention and control program. DHealthcorrected 2025-09-10
2025-08-01Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. CHealthcorrected 2025-09-10
2024-06-13Assist a resident in gaining access to vision and hearing services. EHealthcorrected 2024-07-22
2024-06-13Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. EHealthcorrected 2024-04-01
2024-06-13Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2024-07-19
2024-06-13Provide safe, appropriate pain management for a resident who requires such services. DHealthcorrected 2024-07-19
2024-06-13Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2024-07-19
2024-06-13Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-07-25
2024-06-13Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. BHealthcorrected 2024-07-19
2023-05-02Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2023-07-13
2023-05-02Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2023-06-27
2023-05-02Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2023-07-06
2023-05-02Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2023-06-27
2023-05-02Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2023-07-13
2023-05-02Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2023-07-01
2023-05-02Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2023-06-27
2023-05-02Ensure that the resident and his/her doctor meet face-to-face at all required visits. DHealthcorrected 2023-06-29
2023-05-02Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. DHealthcorrected 2023-07-01
2023-05-02Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2023-07-01
2023-05-02Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2023-06-27
2023-05-02Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. DHealthcorrected 2023-07-10
2023-05-02Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. BHealthcorrected 2023-05-30
2023-05-02Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. BHealthcorrected 2023-06-28
2023-05-02Keep all essential equipment working safely. BHealthcorrected 2023-07-13

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
GENESIS OMG OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/02/2015
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/01/2012
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2012
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
GENESIS HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/01/2012
DJALAYER, KASRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024
FERLAND, LINDSEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024

Compare nearby (Sullivan County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305041. Corrections: data@carerecords.org.