CareRecords.org

Nursing homesNebraska › Emerald Nursing & Rehabilitation Mercy

Emerald Nursing & Rehabilitation Mercy

7410 Mercy Road, Omaha, NE 68124 · 4023971220 · 174 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★☆☆☆ 2/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Ownership group

Per CMS filings, this facility is affiliated with Emerald Healthcare, a group operating 14 facilities in 3 states. Group record: average rating 1.4/5, 0 abuse citation icons, 2 facilities on the Special Focus list, $469,929 in federal fines. This facility rates below its group average (1.4/5).

See all 14 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.28 (Nebraska median: 3.95). RN hours: 0.28. Weekend total: 2.86. Nursing staff turnover: 65%.

Inspection deficiencies

All-time on record: 71 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintDeficient, Provider has no plan of correction
2026-05-07Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DcomplaintDeficient, Provider has no plan of correction
2026-05-07Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DcomplaintDeficient, Provider has no plan of correction
2026-05-07Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DcomplaintDeficient, Provider has no plan of correction
2026-05-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DcomplaintDeficient, Provider has no plan of correction
2026-05-07Provide and implement an infection prevention and control program. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintDeficient, Provider has no plan of correction
2026-04-09Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Provide enough food/fluids to maintain a resident's health. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Provide safe, appropriate pain management for a resident who requires such services. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Provide safe, appropriate dialysis care/services for a resident who requires such services. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Provide medically-related social services to help each resident achieve the highest possible quality of life. DcomplaintDeficient, Provider has no plan of correction
2026-04-09Ensure that residents are free from significant medication errors. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Provide appropriate pressure ulcer care and prevent new ulcers from developing. GcomplaintDeficient, Provider has no plan of correction
2026-03-18Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EcomplaintDeficient, Provider has no plan of correction
2026-03-18Allow residents to self-administer drugs if determined clinically appropriate. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DcomplaintDeficient, Provider has no plan of correction
2026-03-18Provide and implement an infection prevention and control program. DcomplaintDeficient, Provider has no plan of correction
2025-11-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-11-19
2025-07-28Ensure that residents are free from significant medication errors. Gcomplaintcorrected 2025-08-21
2025-07-28Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-08-21
2025-07-28Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-08-21
2025-06-05Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-06-19
2025-06-05Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-06-19
2025-04-30Provide safe, appropriate dialysis care/services for a resident who requires such services. Dcomplaintcorrected 2025-06-11
2025-04-17Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2025-05-21
2025-04-17Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-21
2025-04-17Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-05-21
2025-03-20Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Fcomplaintcorrected 2025-04-25
2025-03-20Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-04-25
2025-03-20Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-04-25
2025-03-20Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-04-25
2025-03-20Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-04-25
2025-03-20Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-04-25
2025-03-20Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-04-25
2025-03-20Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Dcomplaintcorrected 2025-04-25
2025-03-20Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2025-04-25

Federal penalties

DateTypeAmount
2025-07-28Fine$22,386
2024-11-14Fine$23,491
2023-09-20Fine$15,990
2023-09-20Payment Denial3 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
RIVER CITY O[CP HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 03/01/2023
JW RIVER CITY LLC5% Or Greater Indirect Ownership InterestOrganization50%since 03/01/2023
YC RIVER CITY LLC5% Or Greater Indirect Ownership InterestOrganization50%since 03/01/2023
EMERALD HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
EVOLVE THERAPY SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
LIMESTONE FISCAL SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 07/01/2024
MERCH PAY INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
PRIVATE BANCORP INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
SAUL N FRIEDMAN & COMPANYOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
WELLSKY CORPORATIONOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
ZIMMET HEALTHCARE SERVICES GROUP LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2023
FISH, AMYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2024
FLEISCHMANN, DAVIDOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/01/2024
FRANKLIN, BRENDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2023
GOPIN, BRIANOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/01/2024
GREGERSON, KELLIOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/16/2024
SATTAR, ARIFOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2023
SOBRILSKY, CHRISOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/25/2024
WICHMAN, JERI JOOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2023

Compare nearby (Douglas County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 285058. Corrections: data@carerecords.org.