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Nursing homes › Arkansas › Encore Healthcare and Rehabi of Malvern

Encore Healthcare and Rehabi of Malvern

1820 West Moline Street, Malvern, AR 72104 · (501) 337-9581 · 108 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

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Same-type reference in AR

CMS overall star rating: this provider 3/5; median among 218 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Encore Healthcare and Rehabi of Malvern

  • The published staff-turnover figure is 49%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at SOUTHERN ADMINISTRATIVE SERVICES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Southern Administrative Services, a group operating 35 facilities in 1 state. Group record: average rating 3.8/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $251,705 in federal fines. This facility rates below its group average (3.8/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.64 (Arkansas median: 3.92). RN hours: 0.35. Weekend total: 3.02. Nursing staff turnover: 49%.

Inspection deficiencies

In the downloaded CMS dataset: 19 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-11-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2025-12-10
2025-11-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-10
2025-03-07Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Ecomplaintcorrected 2025-04-04
2025-03-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2025-04-04
2025-03-07Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-04-04
2024-11-21Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-12-21
2024-11-21Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2024-12-21
2024-11-21Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2024-12-21
2024-11-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-12-21
2023-11-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-12-08
2023-11-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2023-12-08
2023-11-09Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2023-12-08
2023-11-09Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2023-12-08
2023-11-09Provide and implement an infection prevention and control program. EHealthcorrected 2023-12-08
2023-11-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-12-08
2023-11-09Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-12-08
2023-11-09Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2023-12-08
2023-11-09Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2023-12-08
2023-10-27Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Ecomplaintcorrected 2023-11-23

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
4P2T1 OPS HOLDING LP5% Or Greater Direct Ownership InterestOrganization100%since 01/14/2022
JEJ ASSETS LP5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 06/14/2022
PONTHIE, SHARLOT5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 06/14/2022
PONTHIE, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 08/15/2022
ALEXARK1 LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 06/14/2022
JEJ MANAGEMENT, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 06/14/2022

Compare nearby (Hot Spring County)

How to cite this page: CareRecords, “Encore Healthcare and Rehabi of Malvern — compliance, penalty and ownership record” (CCN 045393), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/encore-healthcare-and-rehabi-of-malvern-malvern-ar/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045393. Corrections: data@carerecords.org.