Nursing homes › Indiana › Evergreen Crossing and the Lofts
5404 Georgetown Road, Indianapolis, IN 46254 · 3172915404 · 109 certified beds
Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.55 (Indiana median: 3.55). RN hours: 0.41. Weekend total: 3.16. Nursing staff turnover: 53%.
All-time on record: 33 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-05-22 |
| 2026-04-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2026-05-22 |
| 2026-04-17 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-05-22 |
| 2026-04-17 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-05-22 |
| 2026-04-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-05-22 |
| 2026-04-17 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Health | corrected 2026-05-22 |
| 2026-04-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-05-22 |
| 2026-02-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | Past Non-Compliance |
| 2026-02-02 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | Past Non-Compliance |
| 2025-12-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-02-06 |
| 2025-12-31 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-02-06 |
| 2025-11-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | Past Non-Compliance |
| 2025-11-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | Past Non-Compliance |
| 2025-08-11 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-09-30 |
| 2025-08-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-09-30 |
| 2025-08-11 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-09-30 |
| 2025-08-11 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2025-09-30 |
| 2025-08-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | complaint | corrected 2025-09-30 |
| 2025-02-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-25 |
| 2025-02-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-03-25 |
| 2025-02-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-03-25 |
| 2025-02-28 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-03-25 |
| 2025-02-28 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-03-25 |
| 2025-02-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-25 |
| 2024-11-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-23 |
| 2024-11-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-12-23 |
| 2024-03-06 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | complaint | corrected 2024-03-11 |
| 2024-02-07 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-02-28 |
| 2023-12-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-01-16 |
| 2023-12-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-01-16 |
| 2023-12-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-01-16 |
| 2023-12-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-01-16 |
| 2023-12-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2024-01-16 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HANCOCK REGIONAL HOSPITAL | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 11/14/2018 |
| GEORGETOWN MGT CO LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2017 |
| LONG, STEVEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/14/2018 |
| MUSTAKLEM, MARWAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/20/2022 |
| ODENTHAL, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2017 |
| SPALL, AMANDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/19/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155826. Corrections: data@carerecords.org.