Nursing homes › Iowa › Garden View Care Center
1200 West Nishna Road, Shenandoah, IA 51601 · (712) 246-4515 · 50 certified beds
Per CMS filings, this facility is affiliated with Campbell Street Services, a group operating 22 facilities in 3 states. Group record: average rating 2.1/5, 3 abuse citation icons, 1 facility on the Special Focus list, $517,644 in federal fines.
Total nurse staffing: 4.33 (Iowa median: 3.68). RN hours: 0.72. Weekend total: 3.56. Nursing staff turnover: 55%.
All-time on record: 111 deficiency citations, including 6 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-06-08 |
| 2026-06-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2026-06-08 |
| 2026-06-02 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | complaint | corrected 2026-06-08 |
| 2026-04-08 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | complaint | corrected 2026-06-08 |
| 2026-04-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-05-08 |
| 2026-04-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-04-28 |
| 2026-04-08 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-04-30 |
| 2026-04-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-08 |
| 2026-04-08 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-04-29 |
| 2026-04-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-08 |
| 2026-04-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-04-30 |
| 2025-12-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-12-09 |
| 2025-12-08 | Respond appropriately to all alleged violations. | J | complaint | corrected 2025-12-09 |
| 2025-12-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2025-12-29 |
| 2025-12-08 | Provide safe and appropriate respiratory care for a resident when needed. | G | Health | corrected 2025-12-29 |
| 2025-12-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2026-01-08 |
| 2025-12-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | complaint | corrected 2026-01-08 |
| 2025-12-08 | Observe each nurse aide's job performance and give regular training. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-01-08 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-08 | Fine | $42,262 |
| 2024-07-25 | Fine | $95,573 |
| 2024-07-25 | Payment Denial | 32 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOLDCO, IA, 10, LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| SATTERFIELD, BRENDA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD FOUNDATION LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| CAMPBELL STREET IA 10 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| CAMPBELL STREET SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| HOLDCO, IA, 10, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| KLEINSTREUBER, PETER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| ONEAL, TAMARA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| OURADA, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| SATTERFIELD, BRENDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
How to cite this page: CareRecords, “Garden View Care Center — compliance, penalty and ownership record” (CCN 165531), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/garden-view-care-center-shenandoah-ia/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165531. Corrections: data@carerecords.org.