Nursing homes › Iowa › Garden View Care Center
1200 West Nishna Road, Shenandoah, IA 51601 · 7122464515 · 50 certified beds
Per CMS filings, this facility is affiliated with Campbell Street Services, a group operating 20 facilities in 3 states. Group record: average rating 2.2/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $446,263 in federal fines.
All-time on record: 93 deficiency citations, including 6 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | complaint | Deficient, Provider has plan of correction |
| 2026-04-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-05-08 |
| 2026-04-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-04-28 |
| 2026-04-08 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-04-30 |
| 2026-04-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-08 |
| 2026-04-08 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-04-29 |
| 2026-04-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | Deficient, Provider has plan of correction |
| 2026-04-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-04-30 |
| 2025-12-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-12-09 |
| 2025-12-08 | Respond appropriately to all alleged violations. | J | complaint | corrected 2025-12-09 |
| 2025-12-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2025-12-29 |
| 2025-12-08 | Provide safe and appropriate respiratory care for a resident when needed. | G | Health | corrected 2025-12-29 |
| 2025-12-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2026-01-08 |
| 2025-12-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | complaint | corrected 2026-01-08 |
| 2025-12-08 | Observe each nurse aide's job performance and give regular training. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2026-01-08 |
| 2025-12-08 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-01-08 |
| 2025-12-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2026-01-08 |
| 2025-12-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-01-08 |
| 2025-10-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-11-20 |
| 2025-04-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-05-10 |
| 2025-04-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-05-10 |
| 2025-04-10 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Health | corrected 2025-05-10 |
| 2025-04-10 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-10 |
| 2025-04-10 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-05-10 |
| 2025-04-10 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-05-10 |
| 2025-04-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-05-10 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-08 | Fine | $41,474 |
| 2024-07-25 | Fine | $95,573 |
| 2024-07-25 | Payment Denial | 32 days payment denial |
| 2023-07-20 | Fine | $31,811 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOLDCO, IA, 10, LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| SATTERFIELD, BRENDA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD FOUNDATION LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| CAMPBELL STREET IA 10 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| CAMPBELL STREET SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| HOLDCO, IA, 10, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| DOLE, ISAAC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| KLEINSTREUBER, PETER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| ONEAL, TAMARA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| OURADA, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| SATTERFIELD, BRENDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165531. Corrections: data@carerecords.org.