Nursing homes › Texas › Grace Pointe Wellness Center
2301 N Oregon St, El Paso, TX 79902 · 9155328941 · 154 certified beds
Per CMS filings, this facility is affiliated with Creative Solutions in Healthcare, a group operating 149 facilities in 1 states. Group record: average rating 2.2/5, 19 abuse citation icons, 7 facilities on the Special Focus list, $8,699,455 in federal fines. This facility rates below its group average (2.2/5).
Total nurse staffing: 3.62 (Texas median: 3.27). RN hours: 0.43. Weekend total: 2.95.
All-time on record: 53 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-04-15 |
| 2026-03-12 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2026-04-15 |
| 2026-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-15 |
| 2026-03-12 | Keep all essential equipment working safely. | E | Health | corrected 2026-04-15 |
| 2026-03-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-04-15 |
| 2026-03-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-04-15 |
| 2026-03-12 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-04-15 |
| 2026-03-12 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2026-04-15 |
| 2026-03-12 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Health | corrected 2026-04-15 |
| 2025-12-31 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-01 |
| 2025-12-01 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | complaint | corrected 2025-12-02 |
| 2025-12-01 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-12-02 |
| 2025-12-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-12-02 |
| 2025-12-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2025-12-02 |
| 2025-08-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-09-02 |
| 2025-04-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-04-12 |
| 2025-04-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J | complaint | corrected 2025-04-12 |
| 2025-04-11 | Respond appropriately to all alleged violations. | J | complaint | corrected 2025-04-12 |
| 2025-04-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-04-12 |
| 2025-04-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-04-12 |
| 2024-12-12 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Provide appropriate foot care. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-01-24 |
| 2024-12-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-01-24 |
| 2024-04-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-04-30 |
| 2024-04-04 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-04-30 |
| 2024-04-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-30 |
| 2024-04-04 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-04-30 |
| 2024-04-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-04-30 |
| 2024-04-04 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | complaint | corrected 2024-04-30 |
| 2024-03-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | K | complaint | corrected 2024-03-06 |
| 2024-03-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2024-03-06 |
| 2023-11-17 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | complaint | corrected 2023-12-31 |
| 2023-11-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-12-31 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-11 | Fine | $24,542 |
| 2024-03-05 | Fine | $52,228 |
| 2024-03-05 | Payment Denial | 39 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOWERS, SEAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2024 |
| CISNEROS, ALFRED | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/18/2008 |
| COBB, TRAVIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/05/2022 |
| COOPER, STEPHEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/11/2022 |
| HARDIN, SHERRIE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/04/2024 |
| KERZEE, RICHARD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/24/2007 |
| KORENEK, PATRICIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/05/2018 |
| SOECHTING, PAUL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/22/2024 |
| STRACK, JOE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/11/2022 |
| HUGGINS, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 12/01/2023 |
| WILLIG, ZACHARY | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| THOMPSON, JOHNNY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| EL PASO X ENTERPRISES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2024 |
| BLAKE, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| BLAKE, MALISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675106. Corrections: data@carerecords.org.