Nursing homes › Hawaii › Hale Kupuna Heritage Home, LLC
4297A Omao Road, Koloa, HI 96756 · 8087427591 · 84 certified beds
Per CMS filings, this facility is affiliated with Ohana Pacific Management Co., a group operating 6 facilities in 1 states. Group record: average rating 3.3/5, 0 abuse citation icons, 2 facilities on the Special Focus list, $121,675 in federal fines. This facility rates above its group average (3.3/5).
Total nurse staffing: 4.17 (Hawaii median: 4.62). RN hours: 1.59. Weekend total: 3.72. Nursing staff turnover: 30%.
All-time on record: 25 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-04-26 |
| 2026-03-12 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-04-26 |
| 2026-03-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2026-04-26 |
| 2026-03-12 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-04-26 |
| 2026-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-26 |
| 2026-03-12 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-04-26 |
| 2026-03-12 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-04-26 |
| 2026-03-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-04-26 |
| 2024-09-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-21 |
| 2024-09-06 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-10-21 |
| 2024-09-06 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-10-21 |
| 2024-09-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-07-17 |
| 2024-09-06 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-10-21 |
| 2024-09-06 | Respond appropriately to all alleged violations. | D | Health | corrected 2024-10-21 |
| 2024-09-06 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-10-21 |
| 2023-09-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2023-11-01 |
| 2023-09-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2023-11-01 |
| 2023-09-22 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2023-11-01 |
| 2023-09-22 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2023-11-01 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-12 | Fine | $16,350 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MORIKUNI, SUANNE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2015 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/12/2009 |
| HATA, RANDALL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/12/2009 |
| KISHABA, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/12/2009 |
| KOP, ARNOLD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| LO, WESLEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
| LORE, ANDREW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
| MCCLENNON, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| MORIKUNI, SUANNE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2015 |
| SMITH, JOEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125062. Corrections: data@carerecords.org.