Nursing homes › Hawaii › Hale Nani Rehabilitation and Nursing Center
1677 Pensacola Street, Honolulu, HI 96822 · 8085373371 · 288 certified beds
Per CMS filings, this facility is affiliated with Volare Health, a group operating 16 facilities in 3 states. Group record: average rating 1.7/5, 2 abuse citation icons, 5 facilities on the Special Focus list, $1,414,045 in federal fines.
Total nurse staffing: 3.69 (Hawaii median: 4.62). RN hours: 1.21. Weekend total: 3.26. Nursing staff turnover: 32%.
All-time on record: 96 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-06-15 |
| 2026-05-01 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2026-06-15 |
| 2026-05-01 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2026-06-15 |
| 2026-05-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2026-06-15 |
| 2026-05-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-06-15 |
| 2026-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-06-15 |
| 2026-05-01 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-06-15 |
| 2025-11-19 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2026-01-02 |
| 2025-11-19 | Post nurse staffing information every day. | F | complaint | corrected 2026-01-02 |
| 2025-11-19 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | complaint | corrected 2026-01-02 |
| 2025-05-15 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-06-27 |
| 2025-05-15 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2025-06-27 |
| 2025-05-15 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2025-06-27 |
| 2025-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-06-27 |
| 2025-05-15 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2025-06-27 |
| 2025-05-15 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2025-06-27 |
| 2025-05-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-06-27 |
| 2025-05-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-06-27 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-25 | Fine | $27,885 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| HAGLER, ALEXANDER | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2023 |
| SMITH, BRIAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/27/2023 |
| VOLARE HEALTH LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2023 |
| BLANCHETTE, PATRICIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| KNOX, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| SCHWARTZ, ELIEZER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| YOUNG, REBECCA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/08/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125011. Corrections: data@carerecords.org.