Nursing homes › Arizona › Phoenix › Haven of Phoenix
4202 North 20th Avenue, Phoenix, AZ 85015 · (602) 264-3824 · 114 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 139 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Haven Health, a group operating 20 facilities in 1 state. Group record: average rating 2.6/5, 9 abuse citation icons, 1 facility on the Special Focus list, $111,598 in federal fines. This facility rates above its group average (2.6/5).
Total nurse staffing: 3.23 (Arizona median: 3.76). RN hours: 0.53. Weekend total: 2.84. Nursing staff turnover: 37%.
In the downloaded CMS dataset: 20 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2026-06-05 |
| 2026-05-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2026-06-05 |
| 2026-05-06 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-06-05 |
| 2026-05-06 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-06-05 |
| 2026-05-06 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-06-05 |
| 2026-05-06 | Post nurse staffing information every day. | D | Health | corrected 2026-06-05 |
| 2026-05-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-06-05 |
| 2025-12-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-02-11 |
| 2025-01-24 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2025-02-21 |
| 2025-01-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-02-21 |
| 2025-01-24 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-02-21 |
| 2024-09-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-10-16 |
| 2024-08-20 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-10-01 |
| 2024-08-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-01 |
| 2023-09-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-11-17 |
| 2023-09-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-11-17 |
| 2023-09-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2023-11-17 |
| 2023-09-08 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2023-11-17 |
| 2023-09-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-11-17 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-16 | Fine | $8,278 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SEASTRAND, JASON | Direct Ownership Interest | Individual | NOT APPLICABLE | since 06/01/2016 |
| WEST, CHRISTIAN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 06/01/2016 |
| HEALTH GROUP MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/25/2024 |
| AHMED, BAHALEDIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2016 |
| FRAGOSO, LINDSAY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/10/2021 |
| GANDHI, HEMANG | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2023 |
| GREINER, RUSSELL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/16/2023 |
| KOKER, SHELLY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/05/2026 |
| SEASTRAND, JASON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2016 |
| WEST, CHRISTIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2016 |
How to cite this page: CareRecords, “Haven of Phoenix — compliance, penalty and ownership record” (CCN 035107), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/haven-of-phoenix-phoenix-az/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035107. Corrections: data@carerecords.org.