Nursing homes › Wisconsin › Hayward Health Services
10775 Nyman Ave, Hayward, WI 54843 · 7156342202 · 50 certified beds
Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $1,572,870 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 3.43 (Wisconsin median: 4.06). RN hours: 1.21. Weekend total: 3.20. Nursing staff turnover: 38%.
All-time on record: 17 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-01-16 |
| 2024-09-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-10-09 |
| 2024-09-11 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-10-09 |
| 2024-09-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-10-09 |
| 2023-09-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | J | Health | corrected 2023-09-15 |
| 2023-09-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-09-27 |
| Date | Type | Amount |
|---|---|---|
| 2023-09-14 | Fine | $12,649 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NORTH SHORE HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 03/01/2017 |
| BAUMANN, TROY | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2017 |
| HOEHN, JEFFREY | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2017 |
| NORTH SHORE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2017 |
| BAUMANN, TROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2017 |
| HOEHN, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525434. Corrections: data@carerecords.org.