Nursing homes › Missouri › Heart of the Ozarks Healthcare Center
2004 Crestview Street, Ava, MO 65608 · (417) 683-4129 · 120 certified beds
Per CMS filings, this facility is affiliated with Circle B Enterprises, a group operating 36 facilities in 2 states. Group record: average rating 2.5/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $518,766 in federal fines. This facility rates above its group average (2.5/5).
Total nurse staffing: 3.37 (Missouri median: 3.36). RN hours: 0.51. Weekend total: 2.91. Nursing staff turnover: 53%.
All-time on record: 23 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-25 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | complaint | corrected 2025-05-09 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-06 |
| 2024-08-22 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-10-06 |
| 2024-08-22 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Health | corrected 2024-10-06 |
| 2024-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-10-06 |
| 2024-08-22 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-10-06 |
| 2024-08-22 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-10-06 |
| 2024-05-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-05-24 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AVA EXEMPT TR | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/23/2004 |
| BEDELL, DONALD | Corporate Director | Individual | NOT APPLICABLE | since 04/23/2004 |
| BEAIRD, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2022 |
| BEDELL, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 04/23/2004 |
| AGH1 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/02/2016 |
| SOVEREIGN HEALTHCARE GROUP LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/23/2021 |
| BEDELL, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/23/2004 |
| CAVERO, FERNANDO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2022 |
| CUTBIRTH, BRANDEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/19/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265254. Corrections: data@carerecords.org.