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Nursing homes › South Carolina › Greenville › Heartland Health Care Center - Greenville East

Heartland Health Care Center - Greenville East

601 Sulphur Springs Road, Greenville, SC 29617 · (864) 246-2721 · 132 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★★ 5/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

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Same-type reference in SC

CMS overall star rating: this provider 2/5; median among 186 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heartland Health Care Center - Greenville East

  • CMS lists SFF Candidate. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 51.8%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at PACS GROUP. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 274 facilities in 16 states. Group record: average rating 2.9/5, 28 abuse citation icons, 12 facilities on the Special Focus list, $8,781,073 in federal fines. This facility rates below its group average (2.9/5).

See all 274 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.07 (South Carolina median: 3.56). RN hours: 0.55. Weekend total: 2.46. Nursing staff turnover: 52%.

Inspection deficiencies

In the downloaded CMS dataset: 13 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-18Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-07-11
2026-06-18Keep all essential equipment working safely. FHealthcorrected 2026-07-11
2026-06-18Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-07-11
2026-06-18Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. DHealthcorrected 2026-07-11
2026-06-18Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2026-07-11
2026-06-18Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-07-11
2026-06-18Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-07-11
2026-06-18Provide and implement an infection prevention and control program. DHealthcorrected 2026-07-11
2026-01-15Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Lcomplaintcorrected 2026-02-03
2026-01-15Administer the facility in a manner that enables it to use its resources effectively and efficiently. Lcomplaintcorrected 2026-02-03
2025-04-11Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-05-01
2023-05-31Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. DHealthcorrected 2023-06-19
2023-05-31Provide and implement an infection prevention and control program. DHealthcorrected 2023-06-19

Federal penalties

DateTypeAmount
2026-01-15Fine$12,418

Ownership & control records (CMS filings)

NameRoleType%Since
SC MASTER TENANT, LLC5% Or Greater Direct Ownership InterestOrganization100%since 09/13/2023
PROVIDENCE GROUP NH, LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 09/13/2023
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
JERGENSEN, JOSHUACorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024

Compare nearby (Greenville County)

How to cite this page: CareRecords, “Heartland Health Care Center - Greenville East — compliance, penalty and ownership record” (CCN 425106), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heartland-health-care-center-greenville-east-greenville-sc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 425106. Corrections: data@carerecords.org.