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Nursing homes › North Carolina › Greensboro › Heartland Living & Rehab at the Moses H Cone Memor

Heartland Living & Rehab at the Moses H Cone Memor

1131 North Church Street, Greensboro, NC 27401 · (336) 358-5100 · 107 certified beds

Overall★★★★☆ 4/5
Health inspections★★★★☆ 4/5
Staffing★★★☆☆ 3/5
Quality measures★★☆☆☆ 2/5

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Same-type reference in NC

CMS overall star rating: this provider 4/5; median among 415 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heartland Living & Rehab at the Moses H Cone Memor

  • The published staff-turnover figure is 35.8%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at CENTURY CARE MANAGEMENT. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Century Care Management, a group operating 7 facilities in 1 state. Group record: average rating 4.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $32,764 in federal fines. This facility rates below its group average (4.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.79 (North Carolina median: 3.53). RN hours: 0.21. Weekend total: 3.48. Nursing staff turnover: 36%.

Inspection deficiencies

In the downloaded CMS dataset: 13 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-30Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2026-05-22
2026-04-30Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2026-05-22
2025-02-26Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. EHealthcorrected 2025-03-19
2025-02-26Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2025-03-19
2025-02-26Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-03-19
2023-09-28Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2023-11-01
2023-09-28Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-11-01
2023-09-28Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2023-11-01
2023-09-28Ensure each resident receives an accurate assessment. DHealthcorrected 2023-11-01
2023-09-28Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-11-01
2023-09-28Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2023-11-01
2023-09-28Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. DHealthcorrected 2023-11-01
2023-09-28Provide and implement an infection prevention and control program. DHealthcorrected 2023-11-01

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
NOAH K DUNCAN MRTL TR5% Or Greater Direct Ownership InterestOrganization100%since 04/30/2013
BOYETTE, BARBARACorporate DirectorIndividualNOT APPLICABLEsince 03/08/2007
GILLIAM, ROBERTCorporate DirectorIndividualNOT APPLICABLEsince 11/14/2008
GILLIAM, ROBERTCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2021
SCHMIDLIN, JAMESCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2021
CENTURY CARE MANAGEMENT, INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 03/08/2007

Compare nearby (Guilford County)

How to cite this page: CareRecords, “Heartland Living & Rehab at the Moses H Cone Memor — compliance, penalty and ownership record” (CCN 345391), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heartland-living-rehab-at-the-moses-h-cone-memor-greensboro-nc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345391. Corrections: data@carerecords.org.