Nursing homes › North Carolina › Heartland Living & Rehab at the Moses H Cone Memor
1131 North Church Street, Greensboro, NC 27401 · 3363585100 · 107 certified beds
Per CMS filings, this facility is affiliated with Century Care Management, a group operating 7 facilities in 1 states. Group record: average rating 4.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $32,764 in federal fines. This facility rates below its group average (4.1/5).
Total nurse staffing: 3.79 (North Carolina median: 3.53). RN hours: 0.21. Weekend total: 3.48. Nursing staff turnover: 36%.
All-time on record: 13 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-05-22 |
| 2026-04-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2026-05-22 |
| 2025-02-26 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2025-03-19 |
| 2025-02-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-03-19 |
| 2025-02-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-03-19 |
| 2023-09-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2023-11-01 |
| 2023-09-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-11-01 |
| 2023-09-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-11-01 |
| 2023-09-28 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-11-01 |
| 2023-09-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-11-01 |
| 2023-09-28 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-11-01 |
| 2023-09-28 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2023-11-01 |
| 2023-09-28 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-11-01 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NOAH K DUNCAN MRTL TR | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/30/2013 |
| BOYETTE, BARBARA | Corporate Director | Individual | NOT APPLICABLE | since 03/08/2007 |
| GILLIAM, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 11/14/2008 |
| GILLIAM, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2021 |
| SCHMIDLIN, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2021 |
| CENTURY CARE MANAGEMENT, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/08/2007 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345391. Corrections: data@carerecords.org.