Nursing homes › Washington › Heartwood Extended Healthcare
1649 East 72Nd, Tacoma, WA 98404 · 2534729027 · 120 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.96 (Washington median: 4.15). RN hours: 0.78. Weekend total: 3.52. Nursing staff turnover: 43%.
All-time on record: 82 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2026-05-05 |
| 2026-03-30 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Provide or obtain dental services for each resident. | D | Health | corrected 2026-05-05 |
| 2026-03-30 | Post nurse staffing information every day. | C | Health | corrected 2026-05-05 |
| 2025-06-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-06-30 |
| 2025-02-13 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-03-21 |
| 2025-02-13 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-03-21 |
| 2025-02-13 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-03-21 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-30 | Fine | $89,440 |
| 2024-03-27 | Fine | $153,010 |
| 2024-03-27 | Payment Denial | 30 days payment denial |
| 2023-12-13 | Fine | $107,955 |
| 2023-10-25 | Fine | $32,256 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HEARTWOOD OPERATOR HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2020 |
| HEARTWOOD REALTY LLC | 5% Or Greater Direct Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/01/2020 |
| HEARTWOOD REALTY HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2020 |
| PACIFIC NORTHWEST CONSULTING HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2020 |
| CH HEARTWOOD WASHINGTON HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| HEARTWOOD WASHINGTON CARE OPERATIONS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/01/2020 |
| STOUT, CHRISTINA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2020 |
| CH HEARTWOOD WASHINGTON HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2020 |
| COUVE HEALTHCARE CONSULTING LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/31/2023 |
| HEARTWOOD EVERGREEN HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2020 |
| HEARTWOOD OPERATOR LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2020 |
| VERITAS HEALTH SOLUTIONS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/18/2025 |
| HENRY, CATLIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| HERZKA, YISROEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| KOPELOWITZ, SHAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| LEMMA, WENDWESEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| STOUT, CHRISTINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| WISE, GINNETTE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2020 |
| YENOWITZ, YITZCHOK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/31/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 505326. Corrections: data@carerecords.org.