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Nursing homes › Arkansas › Heather Manor Nursing and Rehabilitation Center

Heather Manor Nursing and Rehabilitation Center

400 West 23rd Street, Hope, AR 71801 · (870) 777-3448 · 128 certified beds

Overall★★★★☆ 4/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★★★ 5/5

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Same-type reference in AR

CMS overall star rating: this provider 4/5; median among 218 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heather Manor Nursing and Rehabilitation Center

  • The published staff-turnover figure is 29.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at CENTRAL ARKANSAS NURSING CENTERS. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Central Arkansas Nursing Centers, a group operating 38 facilities in 2 states. Group record: average rating 3.6/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $532,670 in federal fines. This facility rates above its group average (3.6/5).

See all 38 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.51 (Arkansas median: 3.92). RN hours: 0.53. Weekend total: 3.79. Nursing staff turnover: 30%.

Inspection deficiencies

In the downloaded CMS dataset: 22 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-02-06Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. EHealthcorrected 2025-03-08
2025-02-06Provide and implement an infection prevention and control program. EHealthcorrected 2025-03-08
2025-02-06Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-03-08
2025-02-06Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2025-03-08
2025-02-06Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2025-03-08
2025-02-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-03-08
2024-04-04Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-05-04
2024-04-04Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2024-05-04
2024-04-04Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2024-05-04
2024-04-04Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-05-04
2024-04-04Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2024-05-04
2024-04-04Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-05-04
2024-04-04Provide and implement an infection prevention and control program. DHealthcorrected 2024-05-04
2023-03-03Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-04-02
2023-03-03Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2023-04-02
2023-03-03Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2023-04-02
2023-03-03Provide safe and appropriate respiratory care for a resident when needed. EHealthcorrected 2023-04-02
2023-03-03Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-04-02
2023-03-03Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2023-04-02
2023-03-03Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2023-04-02
2023-03-03Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2023-04-02
2023-03-03Provide and implement an infection prevention and control program. EHealthcorrected 2023-04-02

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
MORTON, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 11/09/2004
MORTON, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 11/09/2004
GOINS, DALEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/10/2024

How to cite this page: CareRecords, “Heather Manor Nursing and Rehabilitation Center — compliance, penalty and ownership record” (CCN 045337), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heather-manor-nursing-and-rehabilitation-center-hope-ar/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045337. Corrections: data@carerecords.org.