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Nursing homesOhio › Heights Rehabilitation and Healthcare Center, the

Heights Rehabilitation and Healthcare Center, the

2801 E Royalton Rd, Broadview Heights, OH 44147 · (440) 526-4770 · 149 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Crown Healthcare Group, a group operating 9 facilities in 1 state. Group record: average rating 2.3/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $334,577 in federal fines. This facility rates below its group average (2.3/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.43 (Ohio median: 3.57). RN hours: 0.83. Weekend total: 3.13. Nursing staff turnover: 67%.

Inspection deficiencies

All-time on record: 45 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-09Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. JcomplaintPast Non-Compliance
2026-06-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2026-06-27
2026-06-09Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Ecomplaintcorrected 2026-06-27
2026-06-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2026-06-27
2026-06-09Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Ecomplaintcorrected 2026-06-27
2026-06-09Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-06-27
2026-06-09Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2026-06-27
2026-06-09Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2026-06-27
2026-06-09Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2026-06-27
2026-06-09Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2026-06-27
2026-06-09Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Dcomplaintcorrected 2026-06-27
2026-06-09Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-06-27
2026-06-09Develop and implement policies and procedures for flu and pneumonia vaccinations. Dcomplaintcorrected 2026-06-27
2025-11-17Protect each resident from the wrongful use of the resident's belongings or money. Ecomplaintcorrected 2025-12-02
2025-11-17Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Dcomplaintcorrected 2025-12-02
2025-08-12Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-08-30
2025-06-26Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Ecomplaintcorrected 2025-07-12
2025-06-26Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2025-07-12
2024-09-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-09-20
2024-04-04Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2024-04-17
2024-04-04Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-04-17
2023-10-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2023-11-01
2023-10-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2023-11-01
2023-10-18Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2023-11-01
2023-09-27Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2023-11-01
2023-09-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2023-11-01
2023-09-14Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2023-11-01
2023-09-14Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. EHealthcorrected 2023-11-01
2023-09-14Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. DHealthcorrected 2023-11-01
2023-09-14Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2023-11-01
2023-09-14Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-11-01
2023-09-14Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-11-01
2023-09-14Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2023-11-01
2023-09-14Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. BHealthcorrected 2023-10-05
2023-09-14Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. BHealthcorrected 2023-10-05

Federal penalties

DateTypeAmount
2023-09-14Fine$183,316

Ownership & control records (CMS filings)

NameRoleType%Since
CROWN OHIO HOLDCO II LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/01/2019
DAUBENMIRE, KEVINManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/06/2025
ELKINS WAY LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/31/2022
DAUBENMIRE, KEVINOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/06/2025
FLANAGAN, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/14/2024
MANDAT, THOMASOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/04/2019

Compare nearby (Cuyahoga County)

How to cite this page: CareRecords, “Heights Rehabilitation and Healthcare Center, the — compliance, penalty and ownership record” (CCN 365661), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/heights-rehabilitation-and-healthcare-center-the-broadview-heights-oh/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 365661. Corrections: data@carerecords.org.