Nursing homes › Ohio › Heights Rehabilitation and Healthcare Center, the
2801 E Royalton Rd, Broadview Heights, OH 44147 · 4405264770 · 149 certified beds
Per CMS filings, this facility is affiliated with Crown Healthcare Group, a group operating 9 facilities in 1 states. Group record: average rating 2.3/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $334,577 in federal fines. This facility rates below its group average (2.3/5).
Total nurse staffing: 3.43 (Ohio median: 3.57). RN hours: 0.83. Weekend total: 3.13. Nursing staff turnover: 67%.
All-time on record: 32 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-17 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2025-12-02 |
| 2025-11-17 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | complaint | corrected 2025-12-02 |
| 2025-08-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-30 |
| 2025-06-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-07-12 |
| 2025-06-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-07-12 |
| 2024-09-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-20 |
| 2024-04-04 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-04-17 |
| 2024-04-04 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-04-17 |
| 2023-10-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2023-11-01 |
| 2023-10-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-11-01 |
| 2023-10-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-11-01 |
| 2023-09-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-11-01 |
| 2023-09-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2023-11-01 |
| 2023-09-14 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2023-11-01 |
| 2023-09-14 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2023-11-01 |
| 2023-09-14 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Health | corrected 2023-11-01 |
| 2023-09-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-11-01 |
| 2023-09-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-11-01 |
| 2023-09-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-11-01 |
| 2023-09-14 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-11-01 |
| 2023-09-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2023-10-05 |
| 2023-09-14 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2023-10-05 |
| Date | Type | Amount |
|---|---|---|
| 2023-09-14 | Fine | $183,316 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CROWN OHIO HOLDCO II LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/01/2019 |
| DAUBENMIRE, KEVIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/06/2025 |
| ELKINS WAY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/31/2022 |
| DAUBENMIRE, KEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/06/2025 |
| FLANAGAN, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/14/2024 |
| MANDAT, THOMAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/04/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 365661. Corrections: data@carerecords.org.