Nursing homes › Arizona › Heritage Court Post Acute of Scottsdale
3339 North Drinkwater Boulevard, Scottsdale, AZ 85251 · 4809495400 · 108 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 3.31 (Arizona median: 3.76). RN hours: 0.47. Weekend total: 2.90. Nursing staff turnover: 51%.
All-time on record: 18 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-10-01 |
| 2025-04-18 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2025-06-02 |
| 2025-04-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-06-02 |
| 2025-04-18 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-06-02 |
| 2025-04-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-02 |
| 2025-02-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-04-11 |
| 2025-02-26 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-11 |
| 2025-02-26 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-04-11 |
| 2024-12-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-02-14 |
| 2023-11-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-01-01 |
| 2023-11-17 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-01-01 |
| 2023-11-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-01-01 |
| 2023-11-17 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-01-01 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CLARK, RANDOLPH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/08/2023 |
| DIXON, SHANE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/06/2026 |
| PETERSON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2019 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 03/25/2015 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| MONKS, CHANDLER | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2024 |
| SATO, AMI | Corporate Officer | Individual | NOT APPLICABLE | since 09/09/2024 |
| CLARK, RANDOLPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/08/2023 |
| DIXON, SHANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/06/2026 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035083. Corrections: data@carerecords.org.