Nursing homes › Texas › Carrollton › Heritage Gardens Rehabilitation and Healthcare
2135 N Denton Dr, Carrollton, TX 75006 · (972) 242-0666 · 150 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.15 (Texas median: 3.27). RN hours: 0.38. Weekend total: 2.63. Nursing staff turnover: 60%.
In the downloaded CMS dataset: 25 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2026-04-30 |
| 2026-04-14 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-04-30 |
| 2026-03-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-03-16 |
| 2026-03-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-16 |
| 2026-03-09 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-03-16 |
| 2026-01-15 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-02-10 |
| 2026-01-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-02-10 |
| 2026-01-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-02-10 |
| 2026-01-15 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-10 |
| 2025-07-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-06-26 |
| 2025-04-09 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-04-28 |
| 2025-03-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2025-03-27 |
| 2024-11-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-12-06 |
| 2024-11-06 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-12-06 |
| 2024-11-06 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Health | corrected 2024-12-06 |
| 2024-11-06 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2024-12-06 |
| 2024-11-06 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-12-06 |
| 2024-03-08 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2024-03-23 |
| 2024-02-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2024-03-08 |
| 2024-02-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2024-03-08 |
| 2023-10-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-10-27 |
| 2023-10-05 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2023-10-25 |
| 2023-10-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-10-31 |
| 2023-10-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-10-31 |
| 2023-10-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2023-10-24 |
| Date | Type | Amount |
|---|---|---|
| 2025-07-08 | Fine | $38,840 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| EASTLAND MEMORIAL HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2017 |
| HERNANDEZ, MIGUEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2023 |
| PATERSON, MORLEY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/21/2025 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2017 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| TAYLOR, STEPHEN | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2025 |
| SAVOY HEALTHCARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2017 |
| HERNANDEZ, MIGUEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2023 |
| PATERSON, MORLEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/21/2025 |
How to cite this page: CareRecords, “Heritage Gardens Rehabilitation and Healthcare — compliance, penalty and ownership record” (CCN 675111), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-gardens-rehabilitation-and-healthcare-carrollton-tx/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675111. Corrections: data@carerecords.org.