Nursing homes › Virginia › Heritage Hall Clintwood
1225 Clintwood Main Street, Route 607, Clintwood, VA 24228 · 2769264693 · 100 certified beds
Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 16 facilities in 1 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $213,532 in federal fines. This facility rates above its group average (3.9/5).
Total nurse staffing: 3.67 (Virginia median: 3.45). RN hours: 0.35. Weekend total: 2.97. Nursing staff turnover: 41%.
All-time on record: 18 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-06-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-09-03 |
| 2024-06-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-09-03 |
| 2024-06-27 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-09-03 |
| 2024-06-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-09-03 |
| 2024-06-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-09-03 |
| 2024-06-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-09-03 |
| 2024-06-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-09-03 |
| 2024-06-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-09-03 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOPKINS, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 01/22/2018 |
| DALTON, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 01/22/2018 |
| GALLANT, CASSANDRA | Corporate Officer | Individual | NOT APPLICABLE | since 07/11/2024 |
| AMERICAN HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/22/2010 |
| DALTON, BRAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2024 |
| GALLANT, CASSANDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2014 |
| QUILLEN, PAT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/19/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495320. Corrections: data@carerecords.org.