Nursing homes › Virginia › Heritage Hall-Rich Creek
120 Old Virginia Avenue, Rich Creek, VA 24147 · 5407262328 · 120 certified beds
Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 16 facilities in 1 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $213,532 in federal fines. This facility rates above its group average (3.9/5).
Total nurse staffing: 3.58 (Virginia median: 3.45). RN hours: 0.40. Weekend total: 2.94. Nursing staff turnover: 38%.
All-time on record: 20 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-03-14 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-05-15 |
| 2024-03-14 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-05-15 |
| 2024-03-14 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | C | Health | corrected 2024-05-15 |
| 2024-03-14 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | C | Health | corrected 2024-05-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/17/2022 |
| HOPKINS, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 12/30/2013 |
| DALTON, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2013 |
| EAST, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2013 |
| GALLANT, CASSANDRA | Corporate Officer | Individual | NOT APPLICABLE | since 07/11/2024 |
| AMERICAN HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/03/2024 |
| DALTON, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2013 |
| LAMBERT-MCDANIEL, SHARON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/06/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495371. Corrections: data@carerecords.org.