Nursing homes › Wisconsin › Heritage Lakeside
1016 Lakeshore Dr, Rice Lake, WI 54868 · (715) 234-9101 · 50 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 321 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 5.18 (Wisconsin median: 4.02). RN hours: 1.48. Weekend total: 4.37.
In the downloaded CMS dataset: 68 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Health | corrected 2026-05-07 |
| 2026-04-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-07 |
| 2026-04-08 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-05-07 |
| 2026-04-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-05-07 |
| 2025-10-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-26 |
| 2025-10-20 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-12-26 |
| 2025-10-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-12-26 |
| 2025-10-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-26 |
| 2025-07-02 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | complaint | corrected 2025-08-01 |
| 2025-07-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-01 |
| 2025-04-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-04-25 |
| 2025-01-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-02-15 |
| 2025-01-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-02-15 |
| 2025-01-15 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-02-15 |
| 2025-01-15 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | C | Health | corrected 2025-02-15 |
| 2025-01-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Health | corrected 2025-02-15 |
| 2025-01-15 | Post nurse staffing information every day. | C | Health | corrected 2025-02-15 |
| 2024-10-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-10-29 |
| 2024-09-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-10-29 |
| 2024-09-23 | Provide enough food/fluids to maintain a resident's health. | J | complaint | corrected 2024-10-29 |
| 2024-09-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-10-29 |
| 2024-09-23 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | complaint | corrected 2024-10-29 |
| 2024-09-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-10-29 |
| 2024-09-23 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-10-29 |
| 2024-09-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-10-29 |
| 2024-09-23 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-10-29 |
| 2024-09-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-10-29 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-17 | Fine | $115,181 |
| 2024-06-17 | Payment Denial | 105 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MARKOWITZ, ALAN | 5% Or Greater Direct Ownership Interest | Individual | 100% | since 12/01/2020 |
How to cite this page: CareRecords, “Heritage Lakeside — compliance, penalty and ownership record” (CCN 525654), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-lakeside-rice-lake-wi/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525654. Corrections: data@carerecords.org.