Nursing homes › Louisiana › Heritage Manor Health & Rehab
2575 Airline Drive, Bossier City, LA 71111 · 3187467466 · 64 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 2.99 (Louisiana median: 3.62). RN hours: 0.22. Weekend total: 2.57. Nursing staff turnover: 59%.
All-time on record: 69 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-26 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2026-04-24 |
| 2026-03-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-04-24 |
| 2026-02-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-02-27 |
| 2026-01-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2026-02-06 |
| 2025-12-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2026-01-16 |
| 2025-12-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-01-16 |
| 2025-12-16 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-01-16 |
| 2025-12-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2026-01-16 |
| 2025-08-07 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | complaint | corrected 2025-09-12 |
| 2025-08-07 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-12 |
| 2025-08-07 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-09-12 |
| 2025-06-12 | Keep all essential equipment working safely. | E | complaint | corrected 2025-07-18 |
| 2025-05-28 | Assess the resident when there is a significant change in condition | E | complaint | corrected 2025-06-19 |
| 2025-05-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-06-19 |
| 2025-05-28 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2025-06-19 |
| 2025-05-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-05-08 |
| 2025-05-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2025-05-08 |
| 2025-04-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2025-05-29 |
| 2025-04-10 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2025-05-23 |
| 2025-04-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2025-04-03 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-24 | Fine | $73,487 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AIRLINE DRIVE BOSSIER LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2024 |
| DOODLE LA HOLDINGS, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| RMG ENTERPRISES SOLUTIONS, INC. | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| FRANKEL, RAIZY | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| MUSHELL, SHLOMO | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| MUSHELL, SHLOMO | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2024 |
| PELICAN CARE GROUP LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/21/2024 |
| MUSHELL, SHLOMO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/21/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195323. Corrections: data@carerecords.org.