Nursing homes › Louisiana › Heritage Manor of Mandeville
2202 Lonesome Road, Mandeville, LA 70448 · (985) 626-4798 · 145 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 264 providers with a published value in the same state and provider category: 2/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.98 (Louisiana median: 3.62). RN hours: 0.38. Weekend total: 3.08. Nursing staff turnover: 66%.
In the downloaded CMS dataset: 27 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-11-06 |
| 2025-09-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-11-06 |
| 2025-09-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-11-06 |
| 2025-09-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-11-06 |
| 2025-09-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-11-06 |
| 2024-10-09 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | complaint | corrected 2024-11-23 |
| 2024-10-09 | Ensure each resident receives an accurate assessment. | E | complaint | corrected 2024-11-23 |
| 2024-10-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-11-23 |
| 2024-10-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-11-23 |
| 2024-10-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-11-23 |
| 2024-10-09 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | complaint | corrected 2024-11-23 |
| 2024-10-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | complaint | corrected 2024-11-23 |
| 2024-10-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-11-23 |
| 2024-10-09 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2024-11-23 |
| 2024-10-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-11-23 |
| 2024-10-09 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2024-11-23 |
| 2024-03-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-04-19 |
| 2024-03-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-04-19 |
| 2024-03-07 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-04-19 |
| 2024-03-07 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-04-19 |
| 2024-03-07 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-04-19 |
| 2024-03-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-04-19 |
| 2024-02-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-04-07 |
| 2024-02-22 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-04-07 |
| 2024-02-22 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2024-04-07 |
| 2023-11-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-12-16 |
| 2023-08-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-07-27 |
No federal fines or payment denials in this downloaded dataset.
No detailed ownership records on file.
How to cite this page: CareRecords, “Heritage Manor of Mandeville — compliance, penalty and ownership record” (CCN 195279), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-manor-of-mandeville-mandeville-la/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195279. Corrections: data@carerecords.org.