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Nursing homesLouisiana › Heritage Manor of Mandeville

Heritage Manor of Mandeville

2202 Lonesome Road, Mandeville, LA 70448 · (985) 626-4798 · 145 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★☆☆☆☆ 1/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.

Staffing (hours per resident per day)

Total nurse staffing: 3.98 (Louisiana median: 3.62). RN hours: 0.38. Weekend total: 3.08. Nursing staff turnover: 66%.

Inspection deficiencies

All-time on record: 27 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-24Ensure each resident receives an accurate assessment. DHealthcorrected 2025-11-06
2025-09-24Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2025-11-06
2025-09-24Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2025-11-06
2025-09-24Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-11-06
2025-09-24Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-11-06
2024-10-09Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Ecomplaintcorrected 2024-11-23
2024-10-09Ensure each resident receives an accurate assessment. Ecomplaintcorrected 2024-11-23
2024-10-09Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-11-23
2024-10-09Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2024-11-23
2024-10-09Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2024-11-23
2024-10-09Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Dcomplaintcorrected 2024-11-23
2024-10-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Dcomplaintcorrected 2024-11-23
2024-10-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-11-23
2024-10-09Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. DHealthcorrected 2024-11-23
2024-10-09Provide and implement an infection prevention and control program. DHealthcorrected 2024-11-23
2024-10-09Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Dcomplaintcorrected 2024-11-23
2024-03-07Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Fcomplaintcorrected 2024-04-19
2024-03-07Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2024-04-19
2024-03-07Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2024-04-19
2024-03-07Provide and implement an infection prevention and control program. Ecomplaintcorrected 2024-04-19
2024-03-07Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2024-04-19
2024-03-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-04-19
2024-02-22Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2024-04-07
2024-02-22Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2024-04-07
2024-02-22Provide or get specialized rehabilitative services as required for a resident. Dcomplaintcorrected 2024-04-07
2023-11-01Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-12-16
2023-08-16Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2023-07-27

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

No detailed ownership records on file.

Compare nearby (St. Tammany County)

How to cite this page: CareRecords, “Heritage Manor of Mandeville — compliance, penalty and ownership record” (CCN 195279), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/heritage-manor-of-mandeville-mandeville-la/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195279. Corrections: data@carerecords.org.