Nursing homes › Oklahoma › Heritage Manor
3804 North Barr Ave, Oklahoma City, OK 73122 · 4057897103 · 55 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 2.87 (Oklahoma median: 3.67). RN hours: 0.29. Weekend total: 2.41. Nursing staff turnover: 73%.
All-time on record: 30 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2026-06-05 |
| 2025-11-21 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F | Health | corrected 2025-12-10 |
| 2025-11-21 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | F | Health | corrected 2025-12-10 |
| 2025-11-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-11-24 |
| 2025-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-11-24 |
| 2025-11-21 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-11-24 |
| 2025-11-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-11-24 |
| 2025-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-04-04 |
| 2024-10-24 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-11-18 |
| 2024-10-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-11-18 |
| 2024-10-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-11-18 |
| 2024-05-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2024-07-01 |
| 2024-05-23 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2024-07-01 |
| 2024-05-23 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-07-01 |
| 2024-05-23 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-07-01 |
| 2024-05-23 | Post nurse staffing information every day. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2024-07-01 |
| 2024-05-23 | Plan the resident's discharge to meet the resident's goals and needs. | D | Health | corrected 2024-07-01 |
| 2024-02-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-03-05 |
| 2023-04-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2023-06-15 |
| 2023-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-06-15 |
| 2023-04-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-06-15 |
| 2023-04-10 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Health | corrected 2023-06-15 |
| 2023-04-10 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2023-06-15 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-24 | Fine | $8,323 |
| 2024-05-23 | Fine | $21,810 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOLLAWAY, CHRISTIAN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2024 |
| UNDERWOOD, ADAMSON | 5% Or Greater Indirect Ownership Interest | Individual | 49% | since 04/01/2024 |
| HOLLAWAY, CHRISTIAN | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2024 |
| UNDERWOOD, ADAMSON | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2024 |
| VOYAGE MANAGEMENT OF OK, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/19/2024 |
| HOLLAWAY, CHRISTIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/19/2024 |
| JOHN, TENEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/12/2024 |
| MARCUM, NEDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/14/2024 |
| UNDERWOOD, ADAMSON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/14/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 375502. Corrections: data@carerecords.org.