Nursing homes › Michigan › Heritage Nursing and Rehabilitation Community
320 East Central Avenue, Zeeland, MI 49464 · 6167729191 · 39 certified beds
Per CMS filings, this facility is affiliated with Atrium Centers, a group operating 26 facilities in 4 states. Group record: average rating 3.0/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $725,682 in federal fines. This facility rates above its group average (3.0/5).
Total nurse staffing: 3.38 (Michigan median: 3.80). RN hours: 0.62. Weekend total: 3.11. Nursing staff turnover: 44%.
All-time on record: 16 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-04-17 |
| 2026-03-17 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-04-17 |
| 2026-03-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-04-17 |
| 2025-02-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-03-26 |
| 2025-02-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-03-26 |
| 2025-02-21 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-03-26 |
| 2025-02-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-03-26 |
| 2025-02-21 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2025-03-26 |
| 2025-02-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-03-26 |
| 2025-02-21 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Health | corrected 2025-03-26 |
| 2024-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-05-10 |
| 2024-04-04 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-05-10 |
| 2024-04-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-05-10 |
| 2024-04-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-05-10 |
| 2024-04-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-05-10 |
| 2024-04-04 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Health | corrected 2024-05-10 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2007 |
| BAILEY, ESSEL | 5% Or Greater Indirect Ownership Interest | Individual | 74% | since 12/27/2012 |
| FINNEY, DONALD | 5% Or Greater Indirect Ownership Interest | Individual | 25% | since 08/22/2012 |
| LOCKHART, DENNIS | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2010 |
| BAILEY, ESSEL | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2007 |
| FINNEY, DONALD | Corporate Director | Individual | NOT APPLICABLE | since 08/22/2012 |
| ALBRIGHT ROSS, SUSAN | Corporate Officer | Individual | NOT APPLICABLE | since 01/02/2018 |
| FERKANY, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2018 |
| ATRIUM CENTERS MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2007 |
| ALBRIGHT ROSS, SUSAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/02/2018 |
| GROSS, DEBORAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/12/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235525. Corrections: data@carerecords.org.