Nursing homes › North Carolina › Hertford Rehabilitation and Healthcare Center
1300 Don Juan Road, Hertford, NC 27944 · 2524265391 · 78 certified beds
Per CMS filings, this facility is affiliated with Simcha Hyman & Naftali Zanziper, a group operating 84 facilities in 6 states. Group record: average rating 2.5/5, 6 abuse citation icons, 4 facilities on the Special Focus list, $2,963,532 in federal fines. This facility rates below its group average (2.5/5).
Total nurse staffing: 3.06 (North Carolina median: 3.53). RN hours: 0.37. Weekend total: 2.55. Nursing staff turnover: 74%.
All-time on record: 39 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-05 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2025-07-01 |
| 2025-06-05 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-07-01 |
| 2025-06-05 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2025-07-01 |
| 2025-06-05 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-07-01 |
| 2025-06-05 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-07-01 |
| 2025-06-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-07-01 |
| 2025-06-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Health | corrected 2025-07-01 |
| 2025-06-05 | Post nurse staffing information every day. | C | Health | corrected 2025-07-01 |
| 2024-05-16 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-06-09 |
| 2024-05-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-06-09 |
| 2024-05-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2024-06-09 |
| 2024-05-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2024-06-09 |
| 2024-05-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-06-09 |
| 2024-05-16 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-06-09 |
| 2024-05-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-06-09 |
| 2024-05-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-06-09 |
| 2024-05-16 | Post nurse staffing information every day. | C | Health | corrected 2024-06-09 |
| 2024-05-16 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-06-09 |
| 2024-05-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Health | corrected 2024-06-09 |
| 2023-01-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | K | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide safe, appropriate pain management for a resident who requires such services. | H | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | H | Health | corrected 2023-02-22 |
| 2023-01-31 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2023-02-22 |
| 2023-01-31 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2023-02-22 |
| 2023-01-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-02-22 |
| 2023-01-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2023-02-22 |
| 2023-01-31 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2023-02-22 |
| 2023-01-31 | Ensure the activities program is directed by a qualified professional. | C | Health | corrected 2023-02-22 |
| 2023-01-31 | Post nurse staffing information every day. | C | Health | corrected 2023-02-22 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NC EAST HOLDING LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/01/2022 |
| ALTER, TZVI | 5% Or Greater Indirect Ownership Interest | Individual | 80% | since 07/01/2022 |
| ALTER, TZVI | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345262. Corrections: data@carerecords.org.