Nursing homes › Missouri › Saint Louis › Hidden Lake Health Care Center
11728 Hidden Lake Drive, Saint Louis, MO 63138 · (314) 355-8833 · 67 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 479 providers with a published value in the same state and provider category: 2/5.
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Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 34 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $5,105,230 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.52 (Missouri median: 3.36). RN hours: 0.22. Weekend total: 2.41.
In the downloaded CMS dataset: 83 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | Past Non-Compliance |
| 2026-04-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-05-11 |
| 2025-06-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-05-07 |
| 2025-02-25 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-03-11 |
| 2025-02-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-03-11 |
| 2024-12-11 | Honor the resident's right to manage his or her financial affairs. | E | complaint | corrected 2025-02-10 |
| 2024-12-11 | Assure the security of all personal funds of residents deposited with the facility. | E | complaint | corrected 2025-02-07 |
| 2024-10-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-11-15 |
| 2024-08-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-10-03 |
| 2024-08-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-10-03 |
| 2024-08-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-10-03 |
| 2024-08-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-10-03 |
| 2024-08-19 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2024-11-15 |
| 2024-08-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-11-15 |
| 2024-08-19 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2024-10-03 |
| 2024-08-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-10-03 |
| 2024-08-19 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2024-10-03 |
| 2024-08-19 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-10-03 |
| 2024-08-19 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-11-15 |
| 2024-08-19 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-10-03 |
| 2024-08-19 | Dispose of garbage and refuse properly. | E | Health | corrected 2024-10-03 |
| 2024-08-19 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2024-11-15 |
| 2024-08-19 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-10-03 |
| 2024-08-19 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-11-15 |
| 2024-08-19 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-07 |
| 2024-08-19 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2024-10-03 |
| 2024-08-19 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-10-03 |
| 2024-08-19 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2024-11-15 |
| 2024-08-19 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Health | corrected 2024-10-03 |
| 2024-06-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-07-10 |
| 2024-06-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-07-10 |
| 2024-06-04 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2024-07-10 |
| 2023-08-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-08-23 |
| 2023-08-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-08-23 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-19 | Fine | $96,420 |
| 2024-08-19 | Payment Denial | 51 days payment denial |
| 2024-06-04 | Fine | $27,190 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2025 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2025 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2025 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2025 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2025 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| LUTZ, HAROLD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/20/2025 |
How to cite this page: CareRecords, “Hidden Lake Health Care Center — compliance, penalty and ownership record” (CCN 265735), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/hidden-lake-health-care-center-saint-louis-mo/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265735. Corrections: data@carerecords.org.