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Nursing homesMaine › High View Rehabilitation and Living Center

High View Rehabilitation and Living Center

517 Riverview St, Madawaska, ME 04756 · 2077283338 · 51 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★★☆ 4/5
Quality measures★★★☆☆ 3/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 4.09 (Maine median: 4.17). RN hours: 1.31. Weekend total: 3.60. Nursing staff turnover: 49%.

Inspection deficiencies

All-time on record: 32 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-04-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. KHealthcorrected 2025-04-25
2025-04-09Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. KHealthcorrected 2025-04-25
2025-04-09Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. KHealthcorrected 2025-04-25
2025-04-09Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-04-25
2025-04-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-04-25
2025-04-09Provide and implement an infection prevention and control program. EHealthcorrected 2025-04-25
2025-04-09Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2025-04-25
2025-04-09Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-04-25
2025-04-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-04-25
2025-04-09Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-04-25
2025-04-09Provide care or services that was trauma informed and/or culturally competent. DHealthcorrected 2025-04-25
2025-04-09Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. DHealthcorrected 2025-04-25
2024-12-23Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-01-10
2024-12-23Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-12-13
2024-05-01Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. EHealthcorrected 2024-06-11
2024-05-01Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-06-11
2024-05-01Provide and implement an infection prevention and control program. EHealthcorrected 2024-06-11
2024-05-01Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2024-06-11
2024-05-01Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. EHealthcorrected 2024-06-11
2024-05-01Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2024-06-11
2024-05-01Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. DHealthcorrected 2024-06-11
2024-05-01Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2024-06-11
2024-05-01Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-06-11
2024-05-01Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-06-11
2024-05-01Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-06-11

Federal penalties

DateTypeAmount
2025-04-09Fine$17,917
2025-04-09Payment Denial8 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
ASTLE, DENISE5% Or Greater Direct Ownership InterestIndividual31%since 03/16/2015
DUGAL, LOUIS5% Or Greater Direct Ownership InterestIndividual69%since 03/16/2015
DUGAL, LOUISOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/07/1979

Compare nearby (Aroostook County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 205114. Corrections: data@carerecords.org.