Nursing homes › North Carolina › Highfield Nursing and Rehabilitation
6590 Tryon Road, Cary, NC 27518 · 9198518000 · 120 certified beds
Per CMS filings, this facility is affiliated with Avardis Health, a group operating 38 facilities in 4 states. Group record: average rating 2.0/5, 9 abuse citation icons, 5 facilities on the Special Focus list, $1,579,025 in federal fines. This facility rates below its group average (2.0/5).
Total nurse staffing: 3.13 (North Carolina median: 3.53). RN hours: 0.33. Weekend total: 2.73. Nursing staff turnover: 53%.
All-time on record: 20 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-04-13 |
| 2026-03-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-13 |
| 2025-02-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-02-08 |
| 2025-02-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-03-20 |
| 2025-02-28 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2025-03-20 |
| 2025-02-28 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | complaint | corrected 2025-03-20 |
| 2024-11-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2024-12-18 |
| 2024-11-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-12-18 |
| 2024-11-22 | Provide enough food/fluids to maintain a resident's health. | J | complaint | corrected 2024-12-18 |
| 2024-11-22 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-12-18 |
| 2024-11-22 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2024-12-18 |
| 2024-10-24 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-07-20 |
| 2024-06-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-07-24 |
| 2024-06-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-07-24 |
| 2024-06-27 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | complaint | corrected 2024-07-24 |
| 2024-06-27 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-07-24 |
| 2024-06-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-06-20 |
| 2024-06-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2024-07-24 |
| 2024-06-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | complaint | corrected 2024-07-24 |
| 2023-11-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-12-06 |
| Date | Type | Amount |
|---|---|---|
| 2025-02-28 | Fine | $17,345 |
| 2024-11-22 | Fine | $158,214 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CARY PARENTCO LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NCOP HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C II IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| SNF CARE CENTERS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| STR HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO II LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| HOBACK, TIFFANY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2025 |
| MORGAN, DANIEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2025 |
| SNF MGR LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2025 |
| HOBACK, TIFFANY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| JONES, TEQUILLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| MORGAN, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| O BRIEN, PATRICK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| O'QUINN, VICKIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| SALTER, JON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345403. Corrections: data@carerecords.org.