Nursing homes › North Carolina › Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301 · 9104882295 · 106 certified beds
Per CMS filings, this facility is affiliated with Liberty Senior Living, a group operating 37 facilities in 2 states. Group record: average rating 2.8/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $941,491 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.50 (North Carolina median: 3.53). RN hours: 0.28. Weekend total: 3.18. Nursing staff turnover: 68%.
All-time on record: 14 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-04-10 |
| 2026-03-13 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-04-10 |
| 2026-03-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-04-10 |
| 2026-03-13 | Assist a resident in gaining access to vision and hearing services. | D | complaint | corrected 2026-04-10 |
| 2026-03-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-04-10 |
| 2026-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-10 |
| 2024-12-19 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-01-21 |
| 2024-12-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-01-21 |
| 2024-12-19 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-01-21 |
| 2024-12-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2025-01-21 |
| 2024-12-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-01-21 |
| 2024-12-19 | Honor the resident's right to manage his or her financial affairs. | B | complaint | corrected 2025-01-22 |
| 2023-08-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | complaint | corrected 2023-09-19 |
| 2023-08-24 | Plan the resident's discharge to meet the resident's goals and needs. | D | complaint | corrected 2023-09-19 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MILLER, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 04/29/2025 |
| CALCUTT, JOSEPH | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2022 |
| PURIFOY, PENNY | Corporate Officer | Individual | NOT APPLICABLE | since 04/29/2025 |
| WILSON, JEFFREY | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2022 |
| DRAKE, TONYA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/29/2025 |
| OKONKWO, IFEYINWA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/29/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345353. Corrections: data@carerecords.org.