Name: Whispering Pines Nursing & Rehab Center — compliance, penalty and ownership record
Creator: CareRecords
License: https://carerecords.org/terms

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Same-type reference in NC

CMS overall star rating: this provider 5/5; median among 415 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Whispering Pines Nursing & Rehab Center

The published staff-turnover figure is 41%. Ask which reporting period it covers and how the current staffing team compares.
Ask who is responsible for care decisions locally and at CENTURY CARE MANAGEMENT. A shared affiliation does not establish identical care at every location.
Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Century Care Management, a group operating 7 facilities in 1 state. Group record: average rating 4.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $32,764 in federal fines. This facility rates above its group average (4.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 4.34 (North Carolina median: 3.53). RN hours: 0.40. Weekend total: 3.52. Nursing staff turnover: 41%.

Inspection deficiencies

In the downloaded CMS dataset: 3 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2024-02-16	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	G	complaint	corrected 2023-09-08
2024-02-16	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.	D	Health	corrected 2024-03-01

Federal penalties

Date	Type	Amount
2024-02-16	Fine	$8,512

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
NOAH K DUNCAN FAM TR	5% Or Greater Direct Ownership Interest	Organization	100%	since 04/01/2013
BOYETTE, BARBARA	Corporate Director	Individual	NOT APPLICABLE	since 10/05/2005
FONTAINE, MICHELLE	Corporate Director	Individual	NOT APPLICABLE	since 08/12/2003
GILLIAM, ROBERT	Corporate Director	Individual	NOT APPLICABLE	since 06/02/2008
GILLIAM, ROBERT	Corporate Officer	Individual	NOT APPLICABLE	since 09/01/2021
SCHMIDLIN, JAMES	Corporate Officer	Individual	NOT APPLICABLE	since 09/01/2021
PAGAN, JESSICA	Operational/Managerial Control	Individual	NOT APPLICABLE	since 11/01/2015

Compare nearby (Cumberland County)

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Bethesda Health Care Facility Eastover ★★★★☆ 4/5
Liberty Healthcare Services of Golden Years Nursin Falcon ★★★★☆ 4/5
Woodlands Nursing & Rehabilitation Center Fayetteville ★★★★☆ 4/5

How to cite this page: CareRecords, “Whispering Pines Nursing & Rehab Center — compliance, penalty and ownership record” (CCN 345348), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/whispering-pines-nursing-rehab-center-fayetteville-nc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345348. Corrections: data@carerecords.org.