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Nursing homesVirginia › Highland Ridge Rehab Center

Highland Ridge Rehab Center

5872 Hanks Street, Dublin, VA 24084 · 5406744193 · 132 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★★☆☆☆ 2/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Hill Valley Healthcare, a group operating 43 facilities in 6 states. Group record: average rating 1.7/5, 7 abuse citation icons, 4 facilities on the Special Focus list, $1,568,552 in federal fines. This facility rates below its group average (1.7/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.69 (Virginia median: 3.45). RN hours: 0.39. Weekend total: 3.07. Nursing staff turnover: 64%.

Inspection deficiencies

All-time on record: 46 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-26Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. FHealthcorrected 2026-04-12
2026-02-26Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-04-12
2026-02-26Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted EHealthcorrected 2026-04-12
2026-02-26Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2026-04-12
2026-02-26Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2026-04-12
2026-02-26Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2026-04-12
2026-02-26Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. DHealthcorrected 2026-04-12
2026-02-26Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. DHealthcorrected 2026-04-12
2026-02-26Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2026-04-12
2026-02-26Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-12
2026-02-26Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. DHealthcorrected 2026-04-12
2026-02-26Provide and implement an infection prevention and control program. DHealthcorrected 2026-04-12
2026-02-26Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. CHealthcorrected 2026-04-12
2025-09-05Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Fcomplaintcorrected 2025-10-09
2025-09-05Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2025-10-09
2025-09-05Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-10-09
2025-09-05Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-10-09
2024-01-04Provide care and assistance to perform activities of daily living for any resident who is unable. Ecomplaintcorrected 2024-03-08
2024-01-04Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2024-03-08
2024-01-04Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2024-03-08
2024-01-04Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2024-03-08
2024-01-04Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2024-03-08
2024-01-04Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-03-08
2024-01-04Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-03-08
2024-01-04Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2024-03-08
2024-01-04Provide or obtain dental services for each resident. Dcomplaintcorrected 2024-03-08
2024-01-04Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Dcomplaintcorrected 2024-03-08
2024-01-04Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-03-08
2024-01-04Provide and implement an infection prevention and control program. Dcomplaintcorrected 2024-03-08
2023-04-26Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2023-06-29
2023-04-26Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-06-29
2023-04-26Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2023-06-29
2023-04-26Plan the resident's discharge to meet the resident's goals and needs. DHealthcorrected 2023-06-29
2023-04-26Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. DHealthcorrected 2023-04-26
2023-04-26Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-06-29
2023-04-26Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. DHealthcorrected 2023-06-29
2023-04-26Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2023-06-29
2023-04-26Provide timely, quality laboratory services/tests to meet the needs of residents. DHealthcorrected 2023-06-29
2023-04-26Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-06-29
2023-04-26Provide and implement an infection prevention and control program. DHealthcorrected 2023-06-29

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
LANDMARK OPERATIONS HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 07/01/2019
IDELS, SHIMONCorporate OfficerIndividualNOT APPLICABLEsince 07/01/2019
LIEBERMAN, JOSEPHCorporate OfficerIndividualNOT APPLICABLEsince 07/01/2019
SCHWARTZ, STEVENCorporate OfficerIndividualNOT APPLICABLEsince 07/01/2019
HVH LANDMARK MANAGEMENT LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 07/01/2019

Compare nearby (Pulaski County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495333. Corrections: data@carerecords.org.